I've been playing for three years was a Level 97 on the 6 Flame Ninja server (Prankster), received an ingame email to update to remove a bug. Which I try and the bug still remains. The game hasn't recognised I've updated, because I'm, still unable to claim the reward for doing so. So I try deleting the game off my iphone and reinstalling.. now I've lost all progress! How do I get everything back and rejoin the game and my guild (Playmates) on the Flame Ninja 6 server?