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Husain Ali Malek
06-08-2015, 08:18 AM
Problem description: recharged from my account but no manthly card and gem
Purchase items: monthly card
Purchase date: saturday june 06
Server: 1 heroes
Game ID: 342869
order no. mgyynggf66

Thank you

Husain Ali Malek
06-08-2015, 10:12 PM
Kindly i need your support for the mentioned issue

Husain Ali Malek
06-09-2015, 11:20 AM
Kindly i need your support for the mentioned issue

Gm nami replay to my issue

GM-Nami
06-12-2015, 07:18 AM
Problem description: recharged from my account but no manthly card and gem
Purchase items: monthly card
Purchase date: saturday june 06
Server: 1 heroes
Game ID: 342869
order no. mgyynggf66

Thank you

Hi hero, sorry for delay, please check your Itunes store --- purchases and give us your ITunes order, wait for your reply.
If you are using Android version, please give us google order, so we can check better.
Wait for your response.

Husain Ali Malek
06-12-2015, 09:41 AM
Hi

I using iphone and already mentioned the order starting with mgyy

Husain Ali Malek
06-14-2015, 10:33 PM
I need your fast action

Husain Ali Malek
06-14-2015, 10:34 PM
Why you take all this thme to answer

Husain Ali Malek
06-17-2015, 08:08 AM
Hi thifer after stealing my monay and did't gave me monthly card and no answer
To my post fack you gm-nami and all admin and making this game

GM-Nami
06-17-2015, 09:20 AM
Hi thifer after stealing my monay and did't gave me monthly card and no answer
To my post fack you gm-nami and all admin and making this game

Sorry for replying late, next time if you have any problems, you can click "Avatar"--"contact us" for help.
You can not find order? ok, I will ask devs check for you.

GM-Nami
06-17-2015, 09:20 AM
Hi thifer after stealing my monay and did't gave me monthly card and no answer
To my post fack you gm-nami and all admin and making this game

One more thing, just tell us the date you buy monthly card.

Husain Ali Malek
06-17-2015, 11:18 AM
One more thing, just tell us the date you buy monthly card.

Problem description: recharged from my account but no manthly card and gem
Purchase items: monthly card
Purchase date: saturday june 06
Server: 1 heroes
Game ID: 342869
order no. mgyynggf66

Thank you

GM-Nami
06-19-2015, 08:17 AM
Problem description: recharged from my account but no manthly card and gem
Purchase items: monthly card
Purchase date: saturday june 06
Server: 1 heroes
Game ID: 342869
order no. mgyynggf66

Thank you

Wait a moment, devs will check for you.

GM-Nami
06-19-2015, 08:23 AM
Problem description: recharged from my account but no manthly card and gem
Purchase items: monthly card
Purchase date: saturday june 06
Server: 1 heroes
Game ID: 342869
order no. mgyynggf66

Thank you

Sorry to tell you that without ITunes order, we can not check for you.
Please click "ITunes store" -- "Purchased" to see your order, if you still don't know, please google for how to find ITunes orders