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CTW
07-06-2016, 10:49 AM
Troubleshooting Guide


Many problems can occur during the course of regular game play. Some errors are minor, while some are larger and may require more than simple pressing and maneuvering of buttons. In most cases, simple troubleshooting may fix the problem.

These steps are highly reccomended by Developer, Support, and Moderator teams before submitting to Help and Support



All Devices Android will use the following methods:

1. Make sure your account is bound to Facebook or Google
2. Close the game
3. Open your application manager
4. Find Clash of Kings on the list
5. Force stop
6. Clear cache
7. Clear data
8. Restart your device
9. Log back in and check to see if the problem is resolved.


PLEASE KNOW THESE ARE GENERAL GUIDELINES FOR TROUBLESHOOTING. IF YOU ARE STILL HAVING PROBLEMS OR NEED FURTHER ASSISTANCE, CONTACT A MODERATOR OR HELP & SUPPORT.