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West
02-23-2016, 09:23 AM
If any players encounter any strange problem or bug while playing, please contact us immediately or report it right here:
1. Describe the bug or problem in detail. Screenshots are a plus.
2. Include your 【Server and Account ID】 and what version of the game you're running (found on the login screen or by tapping your avatar in the upper left corner of the homecity).
3. If you're having a problem with connectivity or lag, please tell us what model phone you're using.
Thank you for your understanding and support!

zidanegarnet
02-23-2016, 02:04 PM
7852
As shown in the picture, when I click find friend, the system says no friend. I have plenty of friend playing in my fb accounts but I just can't see them.

221 Vanaheim
Id 22812005
1.1.51.43.0 version

Dhiego Mendes
02-23-2016, 02:12 PM
Hi i can't seem to log in, it says "Network is unavailable".
LG G2

Celo Chapoval
02-23-2016, 03:18 PM
Bom dia
Gostaria de saber como posso trocar o email vinculado a minha conta por outro?
ID:6989304

ASD
02-23-2016, 09:21 PM
1. U can't silence Ariel .
2. Pandarus don't use his purple +2 equipment skill in auto fight battles

Dario Porru
02-23-2016, 10:23 PM
The game crashes everytime i fight, sometimes during the battle and sometimes during the download before it. Can you resolve my problem please?

ID account: 24637298
ID server: 230 Pike
Game version: 1.1.51.43.0

Dario Porru
02-23-2016, 10:31 PM
The game crashes everytime i fight, sometimes during the battle and sometimes during the download before it. Can you help me?

ID account: 24637298
ID server: 230 Pike
Game version: 1.1.51.43.0

Gigglie
02-23-2016, 10:55 PM
I have been trying to find something on here for the past 2 hours to see a list of servers that are down. I'm unable to locate any kind of list on this forum my server 228 Barchi and it has been saying unavailable for the past 2 hours. My son's account is on a different server 230 Pike and he can get on no problem. I really don't see any other place on here to list this kind of information.

camaderies
02-24-2016, 04:03 AM
Hi, i always got disconnection problem while playing battle in any mode. Please help me fix.
Server: naginata
Id: 23883641
Phone model: starmobile jumpmax

Benj Deocareza
02-25-2016, 03:34 AM
Hi! I'm having a problem downloading Magic Rush: Heroes app on google play store. I already had it on my phone and i believe i had the 1.1.50.43 ver but when play store automatically update it to 1.1.51.43 there was an error and the update did not push through. The error said "unable to update the app pls try again later". I tried updating it manually on play store (meaning i opened the play store app and search for the magic rush: heroes then update it there) but the error still persist so i decided to uninstall the app and reinstall but this time i got an error saying that the app can't be downloaded and it has an error code 504. i cleared the data cache of google play store on my phone, removed and reconnect my google account on play store, did a hard reboot on my router and even did a factory reset on my phone but i'm still getting the same error code upon installation. i also tried using the apk installers available on the web but still its a no go. i reinstalled all the apps that i used to have after doing the reset and i was able to install all of them with no problem except for magic rush. i ran out of options so i was wondering if you guys could help me out. i don't just wanna leave things as it is right now because i really like playing this game. i'm on server 203 (behemoth) with account id 21129043 i am from the Philippines and i am using a Cherry Mobile Flare S3 Android phone ver 5.1. i hope you could help me out. thank you!

徐浩东
02-25-2016, 07:28 AM
could you tell us your phone model?

TheOutsider
02-25-2016, 09:15 AM
kenapa kekuatan saya di saat rally 72k dan kenapa kekuatan di arena saya 64k???
my id : The Outsider
server : 162 asgard
screenshoot : https://uploadshub.com/e1wl5qygu5ep

https://uploadshub.com/i95execxj2xh

Peter Cristian
02-25-2016, 02:52 PM
http://i.imgur.com/8ZOwWZA.png . It appers that West and Lufia have a new apearel when i buy screed at bonus stage. Idk if thats intended

Yorusora Katoni
02-25-2016, 04:47 PM
Hi there I have a question? I´m not really sure that it is a bug.
My city had been attacked and I won about every attack, although I got loot. In the end after a couple attacks my City fell to 0% even though I won the last 11 attacks. I would like to know why.
My ID is: 21741023
My Name: Yoru
My lvl: 45

Shawn Avila
02-25-2016, 06:40 PM
Hey so I can't join an alliance because it says that my hero is not in my city. All of my heroes have returned from the mines and it's been hours since. I don't know how to fix this and I am playing with no alliance.
Server: verutum
Id: 25086038
1.1.50.43.0

Kevin
02-27-2016, 10:35 AM
I have a problem , really serious problem .. Already talk with GM about 4 days from contact us on game, but today no one answering me ..

Kevin
02-27-2016, 10:42 AM
I have problem , really serious problem .. Already talk with GM about 4days from contac us on game but suddently today no one answering me ..

Kevin
02-27-2016, 10:45 AM
7994 in thats my problem , im from server 110 , id 11047888 , version 1.1.51.43.0

Innocent Magnifiks
02-28-2016, 01:53 AM
I have problem with alliance mail,, i cant send alliance mail with error message "This ID does not exist"

My server is pandora 92
My account ID 10874339
My game versi is 1.1.51.43.0

Innocent Magnifiks
02-28-2016, 02:00 AM
I cant send alliace mail, with error message "This ID does not exist"
My account ID 10874339
Server 92 pandora
Gane versi 1.1.51.43.0

Yörük Ali Efe
02-28-2016, 08:05 AM
Hello. I have a problem about Crystal dungeons. I am Vip5 player and i can choose 5+6 heroes in dungeons. However while fighting in any floor the game doesn't allow me to choose my one reserve hero. Which means i can play with 5+5 heroes and this would be a big abstacle for me. Please kindly fix this problem. Thank you

GIGABYTE
02-28-2016, 10:00 AM
Hi,
I have a problem when entering: abbyss shop, crusade shop, arena shop, alliance shop, alliance team raid, after exiting city, sometimes in ladder tourney and the problem is: for example when I enter some shop after few seconds I have monit on the screen: An error has occured on the user end. Tap OK to confirm and restart the game. It really makes game unplayable, please help.
Account ID: 4784319 name: GIGABYTE, Server: 191 Centaur , game version: 1.1.51.44.1 , phone model: Jiayu G4S, android 4.4.2.
I tried clearing cache, re-installing game, downloading game content for smoother gaming with no result.

zaruth
02-28-2016, 02:01 PM
hello, i just a bought a VIP 2 package and i didn`t receive the 10 free sweeps of normal stages .. how can i get them ?

Gilbert Aventador
02-29-2016, 09:16 AM
http://postimg.org/image/vfszktfx5/
http://postimg.org/image/68i3kkct5/

Attached the version and the bug problem.
Server 239 Hasta descene 1.1.51.44.1
although i login in everyday but i still can miss the sign in and the refresh for all the activites.

model of the phone is samsung note 3 and 4. i use both of them switching.

Scarlet Rose
02-29-2016, 03:21 PM
Hello. I have found a small mistake in the Russian translation of game. The trifle, but eyes irritates:)
8020

zeccofox
03-01-2016, 09:16 PM
Umm...the latest update I think broke the vip6+ gold buy, 50% chance double. It doesn't work anymore. Bought gold 18 time, and it didn't not double once...0/18. Unlucky maybe. But can some mod check in game please. Not hard to do.

Bill Brunett
03-02-2016, 12:57 AM
There is a serious problem with in game events. The odds of gettibg the top prizes are far lower than they should be for how the event is presented.

For instance the wheel had 12 slots, shown as 12 equal slices. The odds are very very far from even however. A robin card should come up as often as every other slot, and it simply doesn't. Look on system announcements of prizes - you see very few winners of Robin compared with winners of 3 robin soul stones when the numbers of each winner should be about the same.

This is not a case of bad luck, with the evidence of prizes awarded in game that is statistically impossible. We can give the devs the benefit of the doubt and assume they did not do this on purpose, but only if the issue is acknowledged and work is done quickly to correct the problem now that it has been brought to attention.

I'm sure the devs will work at once to fix this, because anything else would be severe fraud.

Right now your paying customers are owed compensation for this serious issue. If ever refuses to take action then it is clear the misrepresentation is intentional and all customers would be entitled to fill refund plus punitive damages.

Please acknowledge and fix this issue, it is impossible for the game to stay healthy under these conditions.

Cristian Leonardo Lara
03-03-2016, 08:22 PM
Hola, buen d

Ayp
03-08-2016, 04:51 PM
Help me,
i lost my account how to retrieve it

polite person
03-09-2016, 03:50 AM
Hi
Congratulations for a wonderfull game
I have a problem in network connection
I started playing magic rush since 08.2015
it worked smoothly without any problem at all
reached level 82
and suddenly stopped working in 02.2016
messeg appears: network is unavailable
even there is no internet problem at all
updated to last version 1.1.53.45.2

any help will be most appreciated

server: 114 spider
id: 11380108
name: polite gill
device: lenovo tab 2 a7 10f

Mihail Daskalov
03-09-2016, 04:24 PM
I want to report a problem, but it seams i have no right to post in here. Please, do something about that.
Thank you.

Portgas D' Ace
03-09-2016, 11:43 PM
I have a problem whit the draw fir win the 3stars hero, i have won and ever give a hero of 2 stars, i need to know the reason, thanks.

Maria Mirabela
03-10-2016, 08:34 AM
i relocated USING A SCROLL, confirmed on the scroll but i lost 1000 diamonds.
merger 23 id 7232694

polite person
03-11-2016, 07:17 AM
Hi

l reported 2 days ago about connecrion problem
i could'nt play more than a month now
and there isn't any response
is it hopless for me to play magic rush again?
thanks

Matthew David Dreher
03-11-2016, 09:30 PM
I am using a verizon note 4 running android. I am unable to make a purchase in game. The error says i am unable to make anpurchae and go to the play store to configure. I am able to make purchases with other games, and spoke to google it is not the pay store. Can someone get back to me at mdreher72@gmail.com.

George Nikson
03-13-2016, 11:52 AM
Hello,

Sorry for posting here, but I have problem and I cannot post new thread, what should I do?

n0ferz
03-15-2016, 12:55 PM
Hello, after last update version 1.1.54.46.1 the game freezes constantly whenever I try to play crystal dungeon, arena, war guardian, even if I try to use elixir to lvl up any hero the game freezes and the phone restarts itself,i cannot watch any replay or the game freezes and then crashes the phone.

Server: 163 caprica
Account ID : 16636342
Game version : 1.1.54.46.1

The game worked perfect with no issues at all before this last update. I already cleared the cache on my phone and it didn't help, still freezes and crashes.

Catalin Constantin
03-15-2016, 09:17 PM
Hello guys, I got a problem today after I got the latest update for Magic Rush Heroes. I play on 2 accounts mine and my brothers. I was on his account today and made the update, server 177, Nickname = Derok, id = 18162408. game version 1.1.54.46.1
After I updated I login into the acc and and in few seconds game is frozen. I can't tap or click or anything else. I already tried to unistall it and it didn't work. I'm using a tablet, Allview VIVAQ8_PRO, QuadCore- A33, android version 4.4.2. It never happened to me and I play this game for 6 months. I could really use some help.

Yaneth Alicia Barahona
03-17-2016, 04:17 AM
Everything was fine until the last upgrade, now i can't access the game, the server info is not shown anymore. My old version was 1.1.53.45.2 and the server is 251 guandao, Earnest Paola. I love this game, please help me thanks

Paweł Pytel
03-17-2016, 04:40 PM
Mam opóźnienia duże mam sony m4aqua z Android 5

rvl21
03-18-2016, 01:24 PM
Hi in the last three weeks my diamond wishes counter resetted 3 times. In this way i couldn't reach the eighth draw and didn't get my 3 stars hero. I should have 2 draw of this type, can you help me? My account is 18277143 on server 179 Moria

Thanks

StanBotev
03-18-2016, 05:18 PM
Hi , I can equip the artifact I collected in the Crystal dungeon .
2. Server Hydra s195 , Id 20209789 , version : 1.1.55.46.2
3. I'm using HTC one m7

Jose Manuel Guerrero
03-20-2016, 10:25 AM
Spinning wheel does Not appear anymore Not even on weekends

STRYC9
03-20-2016, 09:12 PM
If any players encounter any strange problem or bug while playing, please contact us immediately or report it right here:
1. Describe the bug or problem in detail. Screenshots are a plus.
2. Include your 【Server and Account ID】 and what version of the game you're running (found on the login screen or by tapping your avatar in the upper left corner of the homecity).
3. If you're having a problem with connectivity or lag, please tell us what model phone you're using.
Thank you for your understanding and support!

1. I have an issue with equipping an item I have found, Lace of Elements. I have the item, qty. 1, in my inventory but I cannot equip to either Muse or Blaine, even though I have that item slot unlocked via Advancing. However, the even stranger part is that it is prompting me (with a +) to equip a Mage Seal, which I have none in my inventory. The equip button is greyed out for Lace, but I can use it for Seal, though it says "Not enough items." Even stranger that I can equip the Lace of Elements to Medea just fine, though I don't want it on her just yet so I haven't. Please Help! =)

2. Acct. ID - 26675326 Server - 248 Guisarme Version - 1.1.55.46.2

3. I am not having connectivity issues.

Additionally, I tried to create a new thread in this section of forum but didn't see an option to so that is why I am replying to this post. Sorry if this isn't correct but I didn't see any other option.

Ayman Omara
03-21-2016, 11:01 PM
I have no idea why i can't login to the game since about 9 hours now even i can't get my server and account information to post

reinhold
03-21-2016, 11:24 PM
Since the new update, I don't hear any voices and most sounds. I've tried uninstalling and reinstalling the game, but this didn't help. I've also tried clearing the game cache to no avail.

I run Magic Rush on my Samsung Galaxy S6.

Version: 1.1.56.47.0
Server: 179
Account: 18298507

The list of sound effects I do hear is rather short: a couple of the click sounds, the synth rune sound (but not the inlay sound), the crowd cheering after winning a battle, and some atmospheric sounds during battles. None of the event based sounds will play during battle, including voices (whether the older voices, like Pulan's or Jolie's, or the new ones, such as Ariel's or Robin's). One exception is the noise that plays when the ultimate meter fills; I hear that for some reason. I also don't hear the trumpet fanfare with you launch an attack on the world map.

Netspud2K
03-22-2016, 12:04 AM
Acc 24758949
235 spontoon
V 1.1.56.47.0
Android.

Hi,

I gave just done the update. I have lost all the voices. My hero's don't say anything when selected or in battle. As far as I am aware all other sounds are there.

I have already done ghe following:
Cleared the cache
Re downloaded the update so i get "smoother gaming"
Restarted my phone.

I am assuming this is a bug in the update.

Let me know if you need any more details. Please fix it, it makes the game kinda empty 😊.

Thanks

Netspud2K

Gustavo da Sol
03-22-2016, 03:57 AM
http://i65.tinypic.com/s49ras.png
http://i65.tinypic.com/2zr410w.png

season 2 of alliance war server 229 kontos player id 17619825 ally id 2228453. Rank 5 ally war god of olympus. Rank 7 in ally power an i not receive my gold and shadow essence.

Jayr Encarnacion
03-22-2016, 06:20 AM
Server: Harpoon
Account ID: 26251689
Game Version: 1.1.56.47.0

Im using Bluestacks

After i update Magic Rush on Play store, it started to appear the cloud when i tapping rune and finding its farming site.



8290

Corps
03-22-2016, 09:45 PM
8291


I already linked my acocunt to facebook and i cant claim the quest for link account

8292

Netspud2K
03-23-2016, 04:12 AM
Acc 24758949
235 spontoon
V 1.1.56.47.0
Android.

Hi,

I gave just done the update. I have lost all the voices. My hero's don't say anything when selected or in battle. As far as I am aware all other sounds are there.

I have already done ghe following:
Cleared the cache
Re downloaded the update so i get "smoother gaming"
Restarted my phone.

I am assuming this is a bug in the update.

Let me know if you need any more details. Please fix it, it makes the game kinda empty 😊.

Thanks

Netspud2K

Worrying, two of us identified the same error, yet no feedback. Can we get some sort of update please. Clearly not limited to a single phone.

Thanks

Mārtiņš Štreihfelds
03-23-2016, 01:43 PM
Since the new update, I don't hear any voices and most sounds. I've tried uninstalling and reinstalling the game, but this didn't help. I've also tried clearing the game cache to no avail.

I run Magic Rush on my Samsung Galaxy S6.

Version: 1.1.56.47.0
Server: 179
Account: 18298507

The list of sound effects I do hear is rather short: a couple of the click sounds, the synth rune sound (but not the inlay sound), the crowd cheering after winning a battle, and some atmospheric sounds during battles. None of the event based sounds will play during battle, including voices (whether the older voices, like Pulan's or Jolie's, or the new ones, such as Ariel's or Robin's). One exception is the noise that plays when the ultimate meter fills; I hear that for some reason. I also don't hear the trumpet fanfare with you launch an attack on the world map.


Same to me. I cant player crusidw islands, leder tourney and war guardian, because you dont hwra when to activate spell. Useing OnePlus Two'

Willian0099
03-24-2016, 03:21 AM
1. Purple ability of my kaiser hero does not show its percentage of attack speed that giving my heroes to be activated. It shows " Effect level dazzling 0.3 " and when evolution the ability the power of the hero increases but the description of the effect remains the same.

2.Id Account: 16405743
Version game:1.1.53.47.0

https://uploaddeimagens.com.br/images/000/589/952/original/Screenshot_2016-03-23-22-56-54.png?1458784883

Андрей Пузин
03-24-2016, 01:41 PM
For what i has ban?not understand
Version 1.1.56.47
Server merger27
Account 8394625

Birol Sakir
03-25-2016, 01:41 PM
Worrying, two of us identified the same error, yet no feedback. Can we get some sort of update please. Clearly not limited to a single phone.

Thanks

Same happening to me on my vodafone smart tab 4.

The weird thing is at first everything was working fine, had all the voices etc. after getting the update or whatever it was automatically from the login screen.

Later I downloaded the update from google play to complete the quest and afterwards the game was broken.

Carlos Zacarias
03-25-2016, 09:34 PM
after the last update the application gets hurt , when I'm entering the single application is closed , I could not play. I 'm level 88 almost 89. I have almost 1 year playing every day , please I need you to help me solve this problem. thank you very much.

http://thumbs.subefotos.com/f82b194757f29fccfed601c3c68e5406o.jpg (http://subefotos.com/ver/?f82b194757f29fccfed601c3c68e5406o.png)

Simon Summit
03-26-2016, 07:05 AM
Server 129, ID 12909596, Game crashes every time I try to log into the server, I have been able to log in to other servers (128 and 251) but if I try to log directly into 129 it fails every time with the game crashing.

Azlanš Atikah
03-27-2016, 06:34 PM
I always out from the game when I get battle with other person or monster. Already updated,clear cache, force close MR game.
Always out from the game. Can you fix it. I am from server merger 11,

Tim Burkhardt
03-27-2016, 11:22 PM
I used to have 50 Jacob soulstones and now I have 50 Spartacus soulstones. what do I do?

Roger Sábatto
03-28-2016, 01:50 PM
Please i havê a problem if the last update, the game is force close every time in crystal dungeon. Please tell me what happend and how i can fix this problem.

My server is 253.

Bruno Trovão
03-28-2016, 03:13 PM
eu tive um problema hoje com o meu Thano, estava evoluindo e quando ele ia para o nivel 65 voltou para o nivel 54. Meu serve é reino dragão, ID 15514244.

Annibale Barca
03-29-2016, 05:03 AM
Merger28
ID 8916339
Ver. 1.1.58.48.2

Heroes voices and a lot of sound effects during battles disappear

Netspud2K
03-29-2016, 10:10 AM
Worrying, two of us identified the same error, yet no feedback. Can we get some sort of update please. Clearly not limited to a single phone.

Thanks

Still got rolling voice/sound problems. Seems to ge every update some voice come back then other voices / sounds disappear. I don't get it, they all worked about 4 ir 5 versions ago. Or is no one bothering trying to fix them?

League of fire
03-29-2016, 10:13 AM
Hi, I do not want a facebook account and do not want to register credit card on my apple account. How can use the same account google on two device IOS and android?

I want to use my google account to buy something in game via my google account.

Can I use VK account to use ID from IOS device : 27560282 on Griffin server on an android device? i didn't found any information on how to process.

Please help me.

Best regards,
Thanks

Josep Mora Barnés
03-29-2016, 10:19 AM
Me han invitado a una alianza en la lucha del trono mundial y no puedo aceptar la uni

sincere
03-29-2016, 05:47 PM
merger29
id 9443262
version 1.1.58.48.2

Heroes voices and a lot of sound effects during battles disappear. please take a look. been playing without those sound for 2 weeks now.

William Scos
03-30-2016, 02:15 AM
ola. depois da ultima atualização o jogo fica fechando sozinho. meu celular é motorola moto g2. server 251 guandao id 14303344 versão 1.1.58.48.2

vangogh
03-30-2016, 01:25 PM
hello, I've updated to the most recent version and stilll have the sounds effect issue
my phone model is samsung galaxy s6

in detail, when entering battle all sounds is okay, after 3 sec some sounds is not appearing, and most ultimate is silence.
It didn't happen before voice update tho. maybe it was 3-4 version prior

Gladiatorr
03-30-2016, 10:07 PM
Hello... i am kicked out of game too. It crashes everytime i go in battle in crystal dungeon in 19 floor. When game load 19 flor then in some second crashes.... sometimes when i sweep in some stages. Its anoying. Can you help fix my problem. I like this game.

Server: 261 shakujo
Acc. Id: 27904669
Game version: 1.1.58.48.2
My phone: LG L90
Caracter: gladiator 40lvl

WhyYouDoThis
03-31-2016, 08:44 AM
Hey Everyone. I have issues with the sound when i'm fighting in campaign or arena. It's very frustrating :/ In the first attack everybody has sound, but the second attack it's all quiet. I have the latest update.


Game version: 1.1.58.48.2
Server: Taiaha 267
My phone: Samsung Galaxy S6 Edge
Modell number: SM-G925F

sincere
03-31-2016, 05:34 PM
hello. i still facing same issue regarding the sound.
merger29
id 9443262
version 1.1.58.48.2
samsung s6 edge plus.

Heroes voices and a lot of sound effects during battles disappear. please take a look. been playing without those sound for 2 weeks now.

pepsi_man
03-31-2016, 05:43 PM
Good afternoon , due to the failure in the phone , a service center to flash the phone, now with the installation of the game will automatically create a new account on another server , how do I get my old account?

Zander Carlos
04-01-2016, 06:49 AM
Olá, meus ataques extras desapareceram da bolsa, eu não usei.

ID: 16075812 SERVER: 158-WESTEROS Player: ZANDERSOUZA versão: 1.1.58.48.2

Vagner
04-01-2016, 07:08 AM
Olá
Quando tento mudar de Conta (Alternar Conta) diz isso
"Aviso! Esta conta não foi vinculado a qualquer dados do jogo. Não é possível mudar. Digite novamente"
Já reinstalei o jogo, vi se não estava faltando nenhuma atualização mas continua
8449

Andreas Walte
04-01-2016, 07:54 AM
Abyss bug:
Killed enemy in abyss is not removed.
I killed it 2 times already.
System does not remove it.

Server 229 Kontos
Game version : 1.1.58.48.2
Account ID : 19307073

Thanks :)

tcnet
04-02-2016, 02:37 PM
hi please help me
I just bought 9900 diamond in 99$ but I didn't get my diamonds please help me
server 202 worgen
account id: 20969325

tcnet
04-02-2016, 02:40 PM
hi
please help me I just bought 9900 diamonds in 99$ but I didn't get my diamonds please help me

server: 202 worgen
account id: 20969325
game version: 1.1.58.48.2

Sansung Maus
04-02-2016, 04:52 PM
Merger31 id10276668 gostaria de saber se e normal em 1 mês nao conseguir fazer o blecaute do blaine sempre que falta 2 nivel ele volta 4 gostaria de saber se e bug ou e assim mesmo porque meu jacob nao acontece isso nao

Азат Хайруллин
04-02-2016, 10:19 PM
Got a bug. Cannot enter ladder tourney- it's written that the battle group is not formed. And I got a system massage that I was lowered in my position because I didn't entered in ladder tourney for 3 days

E-teuk Dhoom
04-02-2016, 10:26 PM
HI
im having a problem of not receiving my diamonds witch i bought 2/april/2016 at 7:30 pm a 20$ diamond pack the receipt well be attached
Id: honey badger server : 259 arbir
version: 1.1.58.48.2
8487

Herzon Cruz
04-03-2016, 05:09 AM
Got a bug. Cannot enter ladder tourney- it's written that the battle group is not formed. And I got a system massage that I was lowered in my position because I didn't entered in ladder tourney for 3 days

It's not a bug. Ladder tourney has been closed for this month. Maybe the devs didn't retire the warning message system and that's why we got this message.

Sansung Maus
04-03-2016, 12:50 PM
Bug ou nao estou tentando tentando ja tem 1 mês para blaine ficar com estrela douradas mais toda vida que falta um pra blecaute ele volta tudo para linhas azuis gostaria de saber se e bug ou azar.

servo Merger31
Id 10276668

구현수
04-03-2016, 03:03 PM
I don't know where i can touch with u. So write here. Magic ruch hero. Server 197, user id 20435102. I bought 109.99$ diamond, money is gone, i've got a receipt from apple. But don't get any diamond yet. I wanna buy Alma's soulstone, so if the event is over, but i can get any answer, i wanna cansel that payment. So plz help me asap thx

Apolo Gündert
04-03-2016, 09:21 PM
I got a really diaguisting issue with the abyss treasure. I found a monster who s just impossible to eliminate. I have expended a lot of resources trying to erase it. But nothing works. And what is worse. I just begun to use it. And i have saved the max amount of shovels to dig and all of that wasted. I will be stuck with it by 3 days for your bug. That means a lot less of gems and runes. And it was the highest quality of abyss treasure. The purple one. I demand a solution or a compensation. Im losing way too much here. Its desesperating and depresive having such a big lost.

Herzon Cruz
04-03-2016, 10:51 PM
I got a really diaguisting issue with the abyss treasure. I found a monster who s just impossible to eliminate. I have expended a lot of resources trying to erase it. But nothing works. And what is worse. I just begun to use it. And i have saved the max amount of shovels to dig and all of that wasted. I will be stuck with it by 3 days for your bug. That means a lot less of gems and runes. And it was the highest quality of abyss treasure. The purple one. I demand a solution or a compensation. Im losing way too much here. Its desesperating and depresive having such a big lost.

We already know about this problem, Apolo, and we are sorry you have passed by it too.
But don't worry, next update will bring this problem solved and about compensation... well, i can't say anything about it, sorry.

jamesbminor
04-04-2016, 03:45 AM
Hi, I had an issue regarding with value pack purchasing. I purchased the Dungeon Duke 588% pack at AUD$46.99. The money has been charged but I haven't received my stuffs. Please look at this issue and answer me asap, thank you.

Account: Tan Le
ID: 16740546
server: 164
game ver: 1.1.58.48.2

Herzon Cruz
04-04-2016, 04:57 AM
Hi, I had an issue regarding with value pack purchasing. I purchased the Dungeon Duke 588% pack at AUD$46.99. The money has been charged but I haven't received my stuffs. Please look at this issue and answer me asap, thank you.

Account: Tan Le
ID: 16740546
server: 164
game ver: 1.1.58.48.2

Don't worry, James. I'm going to send a report right away to devs so they can find your problem quickly, thanks for the information.

Maniur Simarmata
04-04-2016, 07:18 AM
Hello iam from server 119 my id 5577808 i thing mr has problem with merylin cause he always moved to front of batle

Maniur Simarmata
04-04-2016, 07:21 AM
Hello iam from server 119 and my id is 5577808 looks like marylin has a problem,it because he always moved to front of batle can you fix this problem

pepsi_man
04-04-2016, 10:25 AM
Good afternoon , due to the failure in the phone , a service center to flash the phone, now with the installation of the game will automatically create a new account on another server , how do I get my old account?

214 Kelbar
Helpfull Gail

Joelle Carmona de Rivera
04-04-2016, 05:12 PM
Good Day, I have trouble accessing my account Magic Rush Linked with Facebook. My cell phone is an iPhone 6s so I have 3 accounts linked in the Game Center or other 3 in Facebook, with Facebook I do not have any access just give to change that have bound freezes charging and never charge stays locked. I occupy retrieve my accounts linked to Facebook because they are the most advanced. I need help please. Try with people of facebook but tells me is with game developers.

Саша Сергеев
04-04-2016, 05:23 PM
Hello, yesterday bought the crystals was 300 + 830 bonus items, and they are still not present, and the money is deducted from the card
ArkeFly nickname
server 261
id 17851947
game ver: 1.1.58.48.2

Amitj
04-04-2016, 07:02 PM
Hi
Can you send me the screenshot of receipt in pm. Also send your game id,device model. Our developer team will check it

Hello, yesterday bought the crystals was 300 + 830 bonus items, and they are still not present, and the money is deducted from the card
ArkeFly nickname
server 261
id 17851947
game ver: 1.1.58.48.2

구현수
04-05-2016, 09:45 AM
test for paste image

sincere
04-05-2016, 05:59 PM
hello. i still facing same issue regarding the sound.
merger29
id 9443262
version 1.1.58.48.2
samsung s6 edge plus.

Heroes's voices and a lot of sound effects during battles disappear. please take a look. been playing without those sound for 3 weeks now.

Michael Lising
04-05-2016, 08:01 PM
Hi, after the daily refresh at 5am i tried to play lucky card,it tried to shuffle the cards first then it froze, i tried to click on the card once but it was not responding.i started out with 450 something diamonds at that time.
I then exited out of lucky card and tried to open it again,it now was showing 3cards open but i haven't done anything to it, i still have 400+ diamonds at this point.i ignored it but after about an hour or so ,when i tried to purchase additional stamina it now says i only have 28 diamonds. PLEASE HELP!
I tried the contact us option but GM Amber has not replied yet

Server apollo
User id mugen sakura
14810079

Hibrael Siqueira
04-05-2016, 08:25 PM
Boa tarde,

Eu fiz uma compra de diamantes hoje no valor de U$ 19,99 e nao recebi os diamantes, como devo proceder ?

IDconta : 19602959
Servidor: 190 Basilisk

Obrigado.

Annibale Barca
04-06-2016, 05:10 AM
Dear staff,
I still having problem with sound effect.
Heroes's voices and a lot of sound effects during battles disappear. please take a look. been playing without those sound for 3

weeks now.merger28
id 8916339
version 1.1.60.49.1
Nexus 5

Thomas Groos
04-06-2016, 09:21 AM
Hi, for days now i cannot Login to the Game. My player ID has disappeared and there is only "aaa" ...
I only play on iPad mini 3, the Game is connected to Game Center.
How do i geht back in the Game?

ApocAlypsE
04-06-2016, 12:53 PM
1. Sound problems, it is already 2 weeks in and no improvement in that department. Most of the sound disappears few seconds into a battle.
2. Merlynn bump bug: this is on for at least 2 months. When facing vs summons and Merlynn tries to polymorph them, she instead starts bumping into the nearest hero until the summons are dead or her ultimate is charged.

Dark Soul
04-06-2016, 02:28 PM
Boa tarde,

Eu fiz uma compra de diamantes hoje no valor de U$ 19,99 e nao recebi os diamantes, como devo proceder ?

IDconta : 19602959
Servidor: 190 Basilisk

Obrigado.

Você recebeu alguma mensagem após fazer a compra? O dinheiro foi descontado da sua conta?

Acdc1337
04-07-2016, 03:42 AM
Hero sounds not working during fights or in tower defense. Not huge issue but the silence during battles is boring. Please help thank you.

Account name: MTG
Version: 1.1.60.49.1
Server: 159 Atlantis
Account id: 16223644

Fatality
04-07-2016, 10:22 AM
First try to clear the game's cache files and foce stop it then relaunch the game

Igor Dimitrin
04-09-2016, 06:04 AM
Last week bought the crystals in the amount of 19,99 €, but the crystals did not come and I thought that the payment is not passed, and made another purchase of 19,99 €. Today I received the second account, that I took off 19.99 €. Crystals were obtained only from one purchase.

Server: 228 Barchi
Account ID: 24509164
Game version: 1.1.58.49.185308531

Dwayne Sharp
04-10-2016, 08:37 AM
I wanted to play this Game on my Tablet as well. I downloaded it and wanted to switch my account. But than the error comes up that says that the Acccount cant be switched because the Serverversions are not equal.

SmartPhone: Samsung Galaxy S5
Server: Fangorn 186
Version: 1.1.60.49.1
Acc: Dwza

TabletVersion: 1.1.60.50.1

And on my S5 there is no update provided :(

Marco Marconi
04-11-2016, 11:44 AM
Hello,
I'm apologies in adv for my english.

My device is ipad2 ios 7
Id player:16601730 server:163 caprica
I would like to report frequent crashes during clashes at war guardian .
obviously when the game crashes I lose a life without gaining the points made so far .

it would be possible to take a life only at the end of the battle ?

Thank you in advance for support

AttilaArmy
04-11-2016, 05:13 PM
The same problem here, too. I can't install only the 1.1.50 version, but after install it doesnt work. The other versions are not installing at all. Would you help us? Thanks.



Hi! I'm having a problem downloading Magic Rush: Heroes app on google play store. I already had it on my phone and i believe i had the 1.1.50.43 ver but when play store automatically update it to 1.1.51.43 there was an error and the update did not push through. The error said "unable to update the app pls try again later". I tried updating it manually on play store (meaning i opened the play store app and search for the magic rush: heroes then update it there) but the error still persist so i decided to uninstall the app and reinstall but this time i got an error saying that the app can't be downloaded and it has an error code 504. i cleared the data cache of google play store on my phone, removed and reconnect my google account on play store, did a hard reboot on my router and even did a factory reset on my phone but i'm still getting the same error code upon installation. i also tried using the apk installers available on the web but still its a no go. i reinstalled all the apps that i used to have after doing the reset and i was able to install all of them with no problem except for magic rush. i ran out of options so i was wondering if you guys could help me out. i don't just wanna leave things as it is right now because i really like playing this game. i'm on server 203 (behemoth) with account id 21129043 i am from the Philippines and i am using a Cherry Mobile Flare S3 Android phone ver 5.1. i hope you could help me out. thank you!

Richard Melendrez Crespo
04-11-2016, 08:06 PM
Mr please need help my game exit in crystal dungeon and war guardian solution please my cell have 1.gb memory ram and no understand why exit

Guga
04-12-2016, 08:38 PM
Hi guys.
I've been through some chat issues. Everytime I try to send chat messages, I have to try like 3 or 4 times before I can send it. I open the box to write my message, write it, and when I press the return button, to close that window, my message disappears, then I have to try again, and again... till I can really send it. It's annoying, cause when I have to send some urgent msg, I just can't!

My server is Merger 3, my account ID is 4215704 and the game is in the version 1.1.61.50.1. There're no screenshots, as you can imagine. My phone is a Galaxy S4.

Best regards.

sblak
04-12-2016, 09:40 PM
I purchased the $19.99 Sebastian pack and I did not receive the diamonds or other items included in the pack.
8568

ID account: 27672023
ID server: 258 Poleaxe
Game version: 1.1.58.50.1

Ruben Sutanto
04-13-2016, 08:32 AM
Hello i have a problem from recharge diamond
i recharge 600 diamond and i dont get it any solution for this?
276 labrys
id 14469933
1.1.60.50.1 version
i already post the picture in facebook page...
8579
8580

Азат Хайруллин
04-13-2016, 10:13 AM
In hero browl there was merelynn in my team, but I adjusted my team several times and know she is not, but she is still in the battle. How it can be possible?

Adrian Fontan
04-13-2016, 05:31 PM
ID account: 29480750
ID server: 273 Mace
Game version: 1.1.58.50.1
Mobile : Iphone 6s
Cant connect game with facebook , i give permisions and it gets loading for ours and never end , i have last facebook app and last ios on phone.

Marco Marconi
04-13-2016, 07:41 PM
Hello,
I'm apologies in adv for my english.

My device is ipad2 ios 7
Id player:16601730 server:163 caprica
I would like to report frequent crashes during clashes at war guardian .
obviously when the game crashes I lose a life without gaining the points made so far .

it would be possible to take a life only at the end of the battle ?

Thank you in advance for support

Update: i dowloaded and install the last ios release 9.3.1
But the problems have increased.
So i delete the cache in setting area, but the problems have increased.

There's someone of the staff that can reply?

Thanks

SaltSlayerTT
04-14-2016, 04:43 AM
Hello! I purchased a Diamond Fortnight pack in the store, and I do not know if it worked. Money was subtracted from my ITunes account but I did not get the 300 diamonds immediately and have waited for a while. I purchased at about 8:20 Pm PST. So I don't know what to do, Thanks!

Barenon
04-14-2016, 08:42 PM
As Adrian i cant bind my account to facebook

Server 278
AccID 29640029

I'm using my IPad2 on Build 1.1.58.50.4

Mact Rein
04-25-2016, 03:33 PM
we have the same problem ! same mobile unit.. please contact me on fb asap ! if you already figured it out... please... thank you so much in advance :)

Mact Rein
04-25-2016, 03:36 PM
Hi! I'm having a problem downloading Magic Rush: Heroes app on google play store. I already had it on my phone and i believe i had the 1.1.50.43 ver but when play store automatically update it to 1.1.51.43 there was an error and the update did not push through. The error said "unable to update the app pls try again later". I tried updating it manually on play store (meaning i opened the play store app and search for the magic rush: heroes then update it there) but the error still persist so i decided to uninstall the app and reinstall but this time i got an error saying that the app can't be downloaded and it has an error code 504. i cleared the data cache of google play store on my phone, removed and reconnect my google account on play store, did a hard reboot on my router and even did a factory reset on my phone but i'm still getting the same error code upon installation. i also tried using the apk installers available on the web but still its a no go. i reinstalled all the apps that i used to have after doing the reset and i was able to install all of them with no problem except for magic rush. i ran out of options so i was wondering if you guys could help me out. i don't just wanna leave things as it is right now because i really like playing this game. i'm on server 206 (Lemuria) with account id 21647950 i am from the Philippines and i am using a Cherry Mobile Flare S3 Android phone ver 5.1. i hope you could help me out. thank you!

Hazem Hassan
04-25-2016, 10:01 PM
Big problem The game crashes everytime i fight, sometimes during the battle and sometimes during the download before it. Can you resolve my problem please?

ID account: 30523826
ID server: bichhwa
Game version: 1.1.63.52.2

Emp
04-26-2016, 04:07 AM
Server - 249
Account ID - 26237381
Version - 1.1.63.52.2

Hero Brawl seems to be giving me slightly fewer coins over the course of the week than listed. Sadly I can't track my ranking 24/7 to map my exact rank over the course of the week but an approximate breakdown over the past week was spent 70% ranks 201-300 (21 coins per hour) 20% ranks 151-200 (22 coins per hour) 10% ranks 301-400 (20 coins per hour) which should equal:

22 at 20% 739
21 at 70% 2469
20 at 10% 336

For a total of 3544 coins, yet I ended the week with only 3470, putting me just below the 3500 threshold for a better reward.

Even today exactly 14 hours into the new week I only have 293 coins, which if I was averaging 21 an hour should be 294. But I actually spent most of those 14 hours in the top 200 and never dropped below 300 so I should be averaging more than 21 coins an hour.

I realize this is a difference of less than 1 coin an hour, but over the 168 hours in a week it's the difference between players getting 200 or 300 diamonds.

Jetmir Aliaj
04-26-2016, 09:25 PM
Hello
I have a big problem. I can't download the latest update at play store. Where can I download it?

potok
04-27-2016, 05:22 PM
Hi
I have problem with War Guardian on Legend lvl. When the 11th wave coming the game shut down and I back to phone menu. I had that two times and I can't end this lvl.

Server: Merger15
Account ID: 4332421
Game ver.: 1.1.63.52.2

Hazem Hassan
04-28-2016, 02:04 AM
Big problem Crash The game crashes everytime i fight, sometimes during the battle and sometimes during the download before it. Can you resolve my problem please?

ID account: 30523826
ID server: 284 Bichhwa
Game version: 1.1.63.52.2

Hazem Hassan
04-28-2016, 02:10 AM
Mt device is : Arxhos 70 xenon

Farrel Christofel
04-28-2016, 09:08 AM
after the update playing too long in Crystal crusade lead to crash since 3 days ago I got either hang or crashed on 2nd round of lvl 100 so I give up until it more stable

Server: 218 Nilfheim
Account ID: 23268473
Game ver.: 1.1.63.52.2

Hazem Hassan
04-30-2016, 08:25 AM
[QUOTE=Hazem Hassan;120228]Big problem The game crashes everytime i fight, sometimes during the battle and sometimes during the download before it. Can you resolve my problem please?

ID account: 30523826
ID server: 284 bichhwa
Game version: 1.1.63.52.2

Farrel Christofel
04-30-2016, 11:14 AM
the problem becoming much worse not only I got crashed on crystal dungeon , I got crashed during team raid as well every blue meteorite hit on the elite raid , then war guardian as well I lost 3 chances just because of crash , pls fix wtf is wrong with this update ......

Server: 218 Nilfheim
Account ID: 23268473
Game ver.: 1.1.63.52.2

Mymy Yaou
05-02-2016, 01:24 PM
Hello!
I'm stuck at Bonus Stage (normal) 9-1, while I've passed it! It seems like you've already released more levels so it should be a bug I guess...
8765

Server: 138-Unicorn
Account ID: 13923600
Version of the game: 1.1.63.52.2

Herzon Cruz
05-03-2016, 02:16 PM
Hello!
I'm stuck at Bonus Stage (normal) 9-1, while I've passed it! It seems like you've already released more levels so it should be a bug I guess...
8765

Server: 138-Unicorn
Account ID: 13923600
Version of the game: 1.1.63.52.2

You mean the problem with showing more stars than the ones you can earn?
In fact, the game has less tower defense stages, but we already noticed this problem and it should be fixed for next update.

Riou
05-03-2016, 04:29 PM
Server: Pilum
Account ID: 25219441
Version: 1.1.63.53.1

Before update 1.1.64.53 Candy was good and was targeting heroes that actually healed or regularly lifesteal (ie. Muse, Lilith) with her initial “Bitter Taste” skill. After update 1.1.64.53 Candy is targeting useless heroes with her “Bitter Taste” skill which just makes no sense why her initial skill would target those heroes first. I have tested her against various lineups and Candy now basically avoids using her “Bitter Taste” skills on muse/Lilith at all costs unless they are the only ones in the middle row.
I would appreciate it if you could take a look into this matter and revert the changes back so her “bitter taste” skills would target more beneficial heroes (ie. muse/Lilith).

Hazem Hassan
05-04-2016, 01:24 AM
hello Magic Rush Team,

i love this game so much but i have a big problem in game when i try to playing any battle the game crash and the game close alone i cant play just 2 mins in Ur game Guys so please help me and fix my problem coz this problem make me so bored i hope u can fix me problem soon.
Best reg for all

ID account: 30523826
ID server: 284 bichhwa
Game version: 1.1.63.52.2
my Device: Archos 70 Xenon

MaximusOrion
05-06-2016, 08:41 PM
Abyss treasure graded me at B-, checked my bag for the soul stones and they weren't there. Went back to abyss and now all my rewards are gone. Vip6 MaximusOrion in griffin kingdom. I'd like a refund of either my money put towards this game or another reward.. Not waiting another 3 days and dumping diamonds into the abyss if it's bugged.

AleXandra DiaNa
05-07-2016, 11:36 AM
Hi, i get disconnected everytime I`m playing battles in campaign. Please help me fix it. Thanks in advance.

Server - Merger24
Account ID - 7418635
Game version - 1.1.64.53.2

AleXandra DiaNa
05-07-2016, 12:26 PM
Hi, I`m having some crashes from during the battles in the campaign ever since the new update was made. I`m stuck and I can`t go any further. Please help me fix it somehow. Thanks in advance.

Server - Merger24
Account ID - 7418635
Game version - 1.1.64.53.2

Blurik
05-07-2016, 08:31 PM
Hi, I`m having some crashes from during the battles in the campaign ever since the new update was made. I`m stuck and I can`t go any further. Please help me fix it somehow. Thanks in advance.

Server - Merger24
Account ID - 7418635
Game version - 1.1.64.53.2

Hi AleXandra DiaNa,

could you please share a screen of a crash?

As well I would like to double check if you are using mobile internet, or a wi-fi connection?

Thank you.

Blurik
05-07-2016, 08:37 PM
Abyss treasure graded me at B-, checked my bag for the soul stones and they weren't there. Went back to abyss and now all my rewards are gone. Vip6 MaximusOrion in griffin kingdom. I'd like a refund of either my money put towards this game or another reward.. Not waiting another 3 days and dumping diamonds into the abyss if it's bugged.

Hi MaximusOrion,

abyss treasure gives you a list of reward which you got during your exploration. All the reward you are getting immediately when you open a chest. As an example, you opened 3 chests and you got 1 rune, 5 S'stones and 7k of gold. All the rewards were added into your bag at that time when you opened those chests. And when time has come to end your exploration, you were given the final list of what you have found, which are "1 rune, 5 S'stones and 7k of gold".

I hope this answered your question.

Jacqsun Jones
05-07-2016, 09:11 PM
I have been building my Emily for awakening when I get to lvl 85 (currently lvl 83) I also have 5 star Alma with breakouts at purp+4 and 5 star Rams with breakouts at purp +4, which I built specifically to use with awakened Emily (ALOT of resources/diamonds/cash/time invested). I have been reading on multiple MR forums that awakened Emily does not work to increase summoned pets from good buddy heroes (as he Fire Up awakened ability claims that she does) and wanted to be sure before I waste anymore resources. I found this youtube video from a couple of weeks ago showing definitive proof that Emily's awakening DOES NOT work. The video shows Emily before and after awakening and Emily + Alma before and after awakening. It shows that there is no increase to pet damage output in same stage comparisons before and after. Can you please tell me if the devs are aware of this / in the process of fixing it? Alot of the success in this game comes from proper planning, which cannot be accomplished unless we know the game mechanics are functioning properly...

https://www.youtube.com/watch?v=-YQz5Jb985E

Server: Worgen 202
Account ID: 21056202
Game Version: 1.1.64.53.2

Jacqsun Jones
05-08-2016, 05:52 AM
I just got a reply from in-game support saying they can't watch the link I posted (it's the same exact link I posted above) and that they've tested many times and don't see anything wrong.

I replied that they have asked me many times to post a video of the problem to youtube or facebook, so why can they not watch a link that they regularly tell me to create? I also explained to them that the 45+% that good buddy summoned pets should get is significant and should show a huge difference (adding an extra half of their current damage via attack damage and ability power increase) in damage in Emily + Alma vs. Awakened Emily + Alma. If they use a single stage of regular campaign for each test, the numbers should be dramatcally increased for the pets in the Awakened Emily team... I asked them to send me the damage numbers before and after... Now I'm holding my breath.

AleXandra DiaNa
05-08-2016, 09:53 PM
Hi AleXandra DiaNa,

could you please share a screen of a crash?

As well I would like to double check if you are using mobile internet, or a wi-fi connection?

Thank you.

I`m using wi-fi connection and for the screenshot, it`s kind of hard since out of the blue it just disconnects. When I less expect it, i`m out.. and only happens in the campaign :(

Wesley Wong
05-09-2016, 02:17 AM
Account ID: 30775569
I have never recieved my items after i purchased it. I have tried it 5 times and I have waited for 3 days and i still never get the item. Will you be able to help me check what's happening?
Thanks

Rubeee
05-09-2016, 11:59 AM
8821

Account ID: 24537535
Server: Pike 230
1.1.64.54.1

On those 2 levels I have done everything with 3 stars, including bonus stages, yet its showing as still missing a couple of them. I can get screenshots with everything done if its needed.

Also, I've stopped getting bonus stages after 9.1, not sure if thats due to the bug or intended.

Rubeee
05-09-2016, 12:06 PM
8822

Account ID: 24537535
Server: Pike 230
1.1.64.54.1

On those 2 levels I have done everything with 3 stars, including bonus stages, yet its showing as still missing a couple of them.

Also, I've stopped getting bonus stages after 9.1, not sure if that's because of the bug or not.

BAYSAL
05-11-2016, 10:22 PM
after update or maintenance (i think) i cant play crystal dungeon, team raid, campaign and maybe more. the game shows loading screen (two heroes and 0% bar) for more than 5 minutes than continues and at last enter the battle...one hero brawl takes more than 15 minutes. Team raid says "team raid is out of time.damage not counted for this challenge"...no such problem in past 10 months...i deleted data, same...i uninstalled game then reinstalled, same...i am vip 10 and thinking about to quit the game...

id:11115852
Server : Merger 35
Device ASUS ZenFon 6

Alex Matos
05-13-2016, 07:06 PM
não estou recebendo as minhas runas referente do ataque ao chefe no magic rush heroes

Slpintern
05-13-2016, 09:51 PM
I cannot upgrade the first skill for Jacob. This is detrimental due to the fact I cannot make him stronger without it. If I try upgrading the skill it will go back to level 1 when I restart the game. Server 275 Sagaris. Name Slpintern. Account id 29701116. Version 1.1.63.54.2

Warren Noe
05-14-2016, 01:39 AM
I had a couple weird things happen today involving my skills. First I leveled up ruby to level 60, I went to upgrade her skills and it shows them at level 60 already. Also I leveled a bunch of hero's to level 82 and maxed out there skills, but later when I logged on it showed one at 81. I backed out of the skill screen and it fixed itself immediately but figured I'd let you know about it. I'm the wannabes on 211 bifrost.

Hong Phuc
05-14-2016, 06:39 AM
Account ID: 25903665
Server: 283 - Puukko
1.1.66.54.2 (IOS)

I can not level up Jacob's first skill [Bloody Raid].

Beard
05-14-2016, 08:29 AM
Two Almas in Campaign 9-1
http://i.imgur.com/9wwX8Y8.jpg


it my Beard
ACC ID: 30770443
Server 285 Gurkha

Zachary Schlieman
05-14-2016, 09:39 AM
I just experienced something horrible. I summoned Jacob and for whatever reason it would not let upgrade his 1st skill. I contacted the GM's and it took them 2 days to fix it but they never compensated me for the over 400k gold I spent trying to upgrade his 1st skill. I have spent thousands of dollars in this game and have multiple accounts over vip12 but they won't even compensate me for the 400k gold that this bug took away from me. I absolutely love this game but now feel I have wasted my money on it :'(

Epic
05-16-2016, 03:28 AM
i am from server 218 and i am running version 1.167.54.2 ; since the last update, players can receive attacks even when the wall falls to zero, they continue appear in the map and still losing resources, that's really bad!! it is like an abuse! please correct this quickly

Aequitass
05-16-2016, 08:59 PM
Okay so I've noticed an animation change in Jacob's ultimate. Compare to the earlier one, this one takes more time for him to reach his target through a ''Jump'' making him more exposed to the damage. It's really annoying since the ultimate could be his life saver and in most cases he just dies while jumping.

Banciu Bogdan
05-17-2016, 05:01 PM
The game stole me 80 adv exp elixir when I try to upgrade my Muse. I am vip 12 and I spend big money in this game. F..k, I dont spend any penny in MR.

Hong Phuc
05-17-2016, 05:19 PM
Account ID: 25903665
Server: 283 - Puukko
1.1.66.54.2 (IOS)

I've stopped getting bonus stages after stage 9.1 (normal mode).

Herzon Cruz
05-18-2016, 05:24 AM
Okay so I've noticed an animation change in Jacob's ultimate. Compare to the earlier one, this one takes more time for him to reach his target through a ''Jump'' making him more exposed to the damage. It's really annoying since the ultimate could be his life saver and in most cases he just dies while jumping.

That's not a bug, it was the Jacob's remake made for his ultimate in his last update. Let's hope the devs can change it back again.


The game stole me 80 adv exp elixir when I try to upgrade my Muse. I am vip 12 and I spend big money in this game. F..k, I dont spend any penny in MR.

Can you explain your problem a little better?


Account ID: 25903665
Server: 283 - Puukko
1.1.66.54.2 (IOS)

I've stopped getting bonus stages after stage 9.1 (normal mode).

That's not a bug, Hong. There are no more bonus stages after 9.1.

Poilux
05-22-2016, 12:08 AM
Hello ! I have a bug with Crystal dungeon. I have successfully win level 120 many times this day, but I always get an error message just before the result screen pops. It says something about invalid battle data.
As a result, it counts the match as a loss, which wasn't the case.
I have tried to surpass it by doing the level again and again. I did it on the 3 last versions of the game 1.66.55 / 1.67.55 / 1.68.55, and on both my phone HTC One m8 and on Android emulator start Andy on computer. None of the 6th combination worked.
I'm on merger 38.
Account : Poilux
ID : 11791146
And I have made 2 in game support tickets so far.
Would really appreciate some help, gets really frustrating not enjoying orange equipment after all the work put into it :)
Best regards.

Kemuel Oliveira
05-23-2016, 10:01 PM
Gostaria de fazer uma reclamação, antes o ataque "canhão de íons" do RUBY estava muito bom, agora está uma merda, e põe merda nisso.. Devolvam caramba o ataque dele de volta...

Tiaku
05-25-2016, 09:01 AM
There's a bug with War Guardian. I completed the Legendary stage without any hits to the crystal but I only received 216 war coins.

Account: Tiaku
ID: 28406902
Server: 267 Taiaha

8909

PoiZzex
05-26-2016, 07:36 AM
evry time i start the game up it starts loading and then just closes down
Game version:1.1.70.56.1
i dont know my account or sarver id i just started

Jiraya
05-26-2016, 01:44 PM
Hi! I tried to check if my bug was already there but the search function is not so clear...at least to me XD

I'm having troubles unlocking new bonus stages! I've reached 12-4 in Normal and 11-5 in Elite Stages but the bonus stages are stuck to 9-1 (I've passed the normal one but not the Elite one)

please see screenshot attached.8914

Repinski
05-27-2016, 01:24 AM
That's not a bug Jiraya, bonus stages end at 9-1. None have been released after that point.

Hamza Starcevic
05-27-2016, 06:55 AM
I am encountering the same problem.I am using HT3 android version 5.1 please help.

Paulo Sousa Ruffh
05-27-2016, 06:33 PM
the game has a bug in the struggles, in some sights fights, ruby, karna and gerber throw skills and the other team can not release his ability, what is wrong, none of them have the ability to prevent the other team defeat the skill, gerber even when launches the ability 2 prevents the opponent bid team skills

Zur Greenberg
05-27-2016, 10:28 PM
Hello, i have a bug that every time i press x2 my game stucks and i cant press anything and sometimes it crashes. It appear only today when i passed CD layer 105.

Server version - 1.1.70.56.1
Server id - Farsha 266
Id number - 28597102

Hamza Starcevic
05-28-2016, 08:47 AM
I get a -504 error while installing the game
Android 5.1 model HT3

Snef
05-29-2016, 05:45 PM
Hello,

Few updates a go you change the system of "Campaigning bonus stage" since that time i can't do new bonus stages.
I stuck on 9-1. Can not pass 9-2 cuz i don't see it. I should have access to at least 10-3 mby 11-1.

ID account: 24960947
ID server: 232 Ranseur
Game version: 1.1.70.56.1

Herzon Cruz
05-30-2016, 08:49 AM
Hello,

Few updates a go you change the system of "Campaigning bonus stage" since that time i can't do new bonus stages.
I stuck on 9-1. Can not pass 9-2 cuz i don't see it. I should have access to at least 10-3 mby 11-1.

ID account: 24960947
ID server: 232 Ranseur
Game version: 1.1.70.56.1

I'm sorry to say it, but that's not a bug. The last stage of Tower defense Stages (Bonus Stages) is 9-1.

Далибор Милановиќ
05-30-2016, 02:21 PM
Can you please fix this?!

I can not pass the Normal Crusade Stages since i get to fight against top20 best players on the server.
From the day "Elite Crusade Stages" were brought into game i am stucked in Normal Crusade and don't even know how elite stages look like.
Here is a proof from what i am saying. Please do something since this is already enough. It slows me down in my gameplay !!
I am waiting for your actions and an answer.

89518952

Blurik
05-30-2016, 09:46 PM
Can you please fix this?!

I can not pass the Normal Crusade Stages since i get to fight against top20 best players on the server.
From the day "Elite Crusade Stages" were brought into game i am stucked in Normal Crusade and don't even know how elite stages look like.
Here is a proof from what i am saying. Please do something since this is already enough. It slows me down in my gameplay !!
I am waiting for your actions and an answer.

89518952

Hi Далибор Милановиќ,

May I ask you what is your main team's power?

Blurik
05-30-2016, 09:51 PM
Hello, i have a bug that every time i press x2 my game stucks and i cant press anything and sometimes it crashes. It appear only today when i passed CD layer 105.

Server version - 1.1.70.56.1
Server id - Farsha 266
Id number - 28597102

Hi Zur Greenberg,

Could you please advise if you had any issues before the update with pressing x2? It was working properly?
Which device are you using?

Thank you in advance.

Sansung Maus
05-31-2016, 01:33 AM
Despertei a lettli res e deu bug a quinta abilidade nao abriu

Žarko Nikolić
05-31-2016, 10:07 AM
I have problem...I have account with 75 level team or squad and now my account is gone and i start from begining...can i retrive my account or not...if not i wont playing this again from level 1...my acount name is Master ZakNik from level 75 game.

David Heaven
05-31-2016, 10:22 AM
My game was just deleted. 18837953 username Thanatos, vip level 5, alliance: Whatever works.

Dasho
05-31-2016, 12:25 PM
Hi Далибор Милановиќ,

May I ask you what is your main team's power?

My main team's power is 123026. I am rank 341 and the people i fight are top10 on merged server.
Especially that guy on my Screenshot is rank 2 on Merged server.

Please make some balance.

Tyler Thomas
05-31-2016, 04:50 PM
I keep having the game take my coins when ever i do a prayer even if i cancel. Please help. Account# 22064290
Amiable belle

Dimitris Pentsos
05-31-2016, 08:51 PM
Hello!

There is a small list of issues/bugs i encountered,some for longer than others. Here goes:

1.Jacob sometimes goes into battle (usually when replacing a dead hero) pushing the enemy tank backwards ( like merlynn did at some point)

2. Aurai's awakening seems not to be working in providing the attack speed buff into heroes of her awakening group (this propably must have been reported a long time ago,any insight of whether its getting fixed?

3. Jolie's ball barrage and combo shot seem to have went through quite the nerf dmg wise compared to their predecessors,(although,in ball barrage's case the dmg nerf might be a result of its interaction with magic resist and its new dmg formula). However,that is most definately not the case with combo shot that does barely more dmg at lvl 89 than a basic attack.

4.There is,and has been for some time,a great shortage in mid range epic runes,which for all that matters,can deter a player for getting a hero over purple +2 quite easily. The runes in question are :bull horn, lightning fragment,harp,and magic mirror. The problem at hand is that these runes are basic components for high lvl orange runes,however,their quantity is quite reduced in higher level of proving grounds (or not provided at all in the case of magic mirror).Increasing their drop rate from 2 to 4 again in the proving grounds would help players focus on the newest runes on a greater degree and avoid having to revisit the old runes to the extent they do now. ( As an example of that i might provide the odin rune,that requires 60 bull horn fragments on top of a great number of orange runes,with the current rate of 2 per swipe,you can get a maximum of 12 per week,thus it would need 5 weeks of proving ground runes for a single odin rune-resulting in having to farm the old bull horn runes to a great degree)

5.Lufia's ulti travel time makes quite unreliable when it comes to interrupting enemy skills,especially in crystal dungeon,and some times,in arena aswell

Last but not least,

6. Arena sniping. One of the most infuriating aspects of the game is being in a spot arena for the whole day, only to get challenged multiple times before in the last minutes before the rewards. There multiple timezones that have the arena reward time in the dead of the night,so it would be nice to see some kind of deterrant on this kind of behaviour,like providing the choice of four different timezones and equivalent reward times (just an example not an actual idea as i realise myself it has its flaws)

Thank you for reading

Jeffrey Hemphill
06-01-2016, 05:21 AM
My game is not loading at the login screen, it still has particles moving, but no actual loading. I have the latest version of the game (1.1.70.56.1) and IOS (9.3.2) downloaded on my phone. I was trying to switch servers at the time and have restarted my phone, uninstalled and reinstalled and feel like im out of ideas. 8957

Linked
06-04-2016, 05:13 AM
Bought 3000 Diamonds/Vip but didn't get them, it was 7hs ago. I've sent MP in game 6hs ago but didn't get answer. On my Apple account the money was charged, I've got a Order Request/Number.
Thanks.

Server: Merger 23
AccountID: 26599505
Game version: 1.1.70.57.0 (iOS)

littlepsycho
06-04-2016, 11:09 PM
Firstly sorry for bad english.
I dont have Hero Rush event but the other players have this event.
How can i solve this problem ?
Server:302 Epee
Account Id:21120016
Version:1.1.71.57.0

Alejandro Canchani
06-07-2016, 08:49 PM
Im having the exact problem with this update. Any word on how to get it fixed?

Luca Menghi
06-09-2016, 05:56 AM
At pit of treasure I can't recive the reward after finish it with b+

Enzo Ariel Suare
06-10-2016, 05:07 AM
Hi , why i cant purchase vip 7 ;( ?? i cant purchase others packs but not that.. please help 266 farsha SativaSpri Thx

Abdulhamit Gulhan
06-12-2016, 10:45 PM
ID: 33671344
Server : Katana 303

Version : 1.1.73.58.1

I cannot play War Guardian activity because when I am trying to pick heroes to enter the battle ,it gives the error "line-up data error". So I cannot play it and because of that I am losing points every moment.

I only played it once then it started to give this error . no matter what I did, I could not stop that problem.

Raione
06-13-2016, 05:46 PM
The Gearz hero has a bug in Atack called "Long Shot" if the enemies are far from that shot may disappear or if the enemies are moving shot to wrong paths , having a serious disadvantage!
Please fix it!

florrie
06-13-2016, 08:00 PM
Skill extreme hold/magic hold of Edwin doesn't trigger on knocking up banelings in crystal dungeon (118). Knocked them up using ulti of Alma.

Server:Merger29
Account Id:9819492
Version:1.1.73.59.0

WESK
06-13-2016, 08:59 PM
Bug Report

Server: 292 Kujang
Account ID:31429336
Gamer ID: WESK

Details:
Encountered a Lv.62 Monster in Abyss Treasure, killed the monster at least 5x times but it is still there, tried to slay the monster by item but no luck.....

Sean Schoenberg
06-15-2016, 07:16 PM
Id 1573168
Server 304
birdman

I had the wheel event take 7k of my diamonds earlier. I didnt hit the 10x at all and i lost 7k somehow. I contacted support and they said it didnt happen but i have lost all my diamonds. I am active on 3 servers and spend money on all 3. I was saving to buy a legend and now i am screwed. I would appreciate if this got fixed by either replacing my money or diamonds or giving me my legend i was saving for. I am not a scammer i just want back what i have paid for please. Please respond as soon as possible...thank you.... Sean Schoenberg
content://media/external/file/32608

Gabryel Lima
06-16-2016, 12:17 PM
please check this link: https://youtu.be/apCG3z9w974 and see the bug in Team Raid, the score is not being recorded so I end up not getting the rankings

Akins Jahi Davis
06-18-2016, 04:40 AM
My Sebastian hero revive skill is no working he cannot and won't cast the revive skill.

Meta Shine
06-18-2016, 05:40 AM
My game crash fluently when i launch a battle in every mode (at the loading screen or before). Precisely, the screen get fix (every movement get stopped) and after this black screen and the application get closed.
And its really annoying to cant play less than 3 minuts without the game shutdown. Please help me : (

Rilene
06-19-2016, 02:01 AM
I have problem...I have account with 75 level team or squad and now my account is gone and i start from begining...can i retrive my account or not...if not i wont playing this again from level 1...my acount name is Master ZakNik from level 75 game.
Hm, you should use the customer service in game, they are able to help you there.



My game was just deleted. 18837953 username Thanatos, vip level 5, alliance: Whatever works.
You mean your game client was deleted? Or your account is deleted? If the account is deleted, try contacting customer service.




My main team's power is 123026. I am rank 341 and the people i fight are top10 on merged server.
Especially that guy on my Screenshot is rank 2 on Merged server.

Please make some balance.
I don't think this is a actual system bug but yeah, I found that too, I guess I will forward this to developers.




I keep having the game take my coins when ever i do a prayer even if i cancel. Please help. Account# 22064290
Amiable belle
Of course, cancel will still take money since you attempted to pray, it's not a bug.




Hello!

There is a small list of issues/bugs i encountered,some for longer than others. Here goes:

1.Jacob sometimes goes into battle (usually when replacing a dead hero) pushing the enemy tank backwards ( like merlynn did at some point)

2. Aurai's awakening seems not to be working in providing the attack speed buff into heroes of her awakening group (this propably must have been reported a long time ago,any insight of whether its getting fixed?

3. Jolie's ball barrage and combo shot seem to have went through quite the nerf dmg wise compared to their predecessors,(although,in ball barrage's case the dmg nerf might be a result of its interaction with magic resist and its new dmg formula). However,that is most definately not the case with combo shot that does barely more dmg at lvl 89 than a basic attack.

4.There is,and has been for some time,a great shortage in mid range epic runes,which for all that matters,can deter a player for getting a hero over purple +2 quite easily. The runes in question are :bull horn, lightning fragment,harp,and magic mirror. The problem at hand is that these runes are basic components for high lvl orange runes,however,their quantity is quite reduced in higher level of proving grounds (or not provided at all in the case of magic mirror).Increasing their drop rate from 2 to 4 again in the proving grounds would help players focus on the newest runes on a greater degree and avoid having to revisit the old runes to the extent they do now. ( As an example of that i might provide the odin rune,that requires 60 bull horn fragments on top of a great number of orange runes,with the current rate of 2 per swipe,you can get a maximum of 12 per week,thus it would need 5 weeks of proving ground runes for a single odin rune-resulting in having to farm the old bull horn runes to a great degree)

5.Lufia's ulti travel time makes quite unreliable when it comes to interrupting enemy skills,especially in crystal dungeon,and some times,in arena aswell

Last but not least,

6. Arena sniping. One of the most infuriating aspects of the game is being in a spot arena for the whole day, only to get challenged multiple times before in the last minutes before the rewards. There multiple timezones that have the arena reward time in the dead of the night,so it would be nice to see some kind of deterrant on this kind of behaviour,like providing the choice of four different timezones and equivalent reward times (just an example not an actual idea as i realise myself it has its flaws)

Thank you for reading

I'm not sure about this so... Maybe other moderators will be able to answer this.
But thanks for your good explaination anyway, that may provide us some good information. :)




My game is not loading at the login screen, it still has particles moving, but no actual loading. I have the latest version of the game (1.1.70.56.1) and IOS (9.3.2) downloaded on my phone. I was trying to switch servers at the time and have restarted my phone, uninstalled and reinstalled and feel like im out of ideas. 8957
Perhaps try resetting the internet? Or maybe your internet is only bad in that day?
Or if it still does not work, try mail the support team, I don't know the mail but I remember you can find the support mail address at the official Facebook page.




Bought 3000 Diamonds/Vip but didn't get them, it was 7hs ago. I've sent MP in game 6hs ago but didn't get answer. On my Apple account the money was charged, I've got a Order Request/Number.
Thanks.

Server: Merger 23
AccountID: 26599505
Game version: 1.1.70.57.0 (iOS)
I can't answer this since I don't know anything of this, try contact the customer service in game.




Firstly sorry for bad english.
I dont have Hero Rush event but the other players have this event.
How can i solve this problem ?
Server:302 Epee
Account Id:21120016
Version:1.1.71.57.0
Hero Rush event? I guess other moderator will be able to reply to this,




Im having the exact problem with this update. Any word on how to get it fixed?
What is the exact problem that you mean? Can you explain some more?




At pit of treasure I can't recive the reward after finish it with b+
Wait? You sure? I thought there are no additional rewards whether your grade is, it is just for how good you performed.




Hi , why i cant purchase vip 7 ;( ?? i cant purchase others packs but not that.. please help 266 farsha SativaSpri Thx
You cannot directly purchase VIP but you can get VIP by purchasing anything that costs 100$ or 3000 basic diamonds total.




ID: 33671344
Server : Katana 303

Version : 1.1.73.58.1

I cannot play War Guardian activity because when I am trying to pick heroes to enter the battle ,it gives the error "line-up data error". So I cannot play it and because of that I am losing points every moment.

I only played it once then it started to give this error . no matter what I did, I could not stop that problem.
Oh well, I know this is late reply but just say it, it's already fixed.




The Gearz hero has a bug in Atack called "Long Shot" if the enemies are far from that shot may disappear or if the enemies are moving shot to wrong paths , having a serious disadvantage!
Please fix it!
Not sure, will let other moderators answer this. :s




Skill extreme hold/magic hold of Edwin doesn't trigger on knocking up banelings in crystal dungeon (118). Knocked them up using ulti of Alma.

Server:Merger29
Account Id:9819492
Version:1.1.73.59.0
Not sure, will let other moderators answer this. :s




Bug Report

Server: 292 Kujang
Account ID:31429336
Gamer ID: WESK

Details:
Encountered a Lv.62 Monster in Abyss Treasure, killed the monster at least 5x times but it is still there, tried to slay the monster by item but no luck.....
This may be late but the same monster is still there after killing it 5 times? o.o




Id 1573168
Server 304
birdman

I had the wheel event take 7k of my diamonds earlier. I didnt hit the 10x at all and i lost 7k somehow. I contacted support and they said it didnt happen but i have lost all my diamonds. I am active on 3 servers and spend money on all 3. I was saving to buy a legend and now i am screwed. I would appreciate if this got fixed by either replacing my money or diamonds or giving me my legend i was saving for. I am not a scammer i just want back what i have paid for please. Please respond as soon as possible...thank you.... Sean Schoenberg
content://media/external/file/32608
You sure? Each 10x spin only takes 999 diamond which is almost 1k, not 10k.




please check this link: https://youtu.be/apCG3z9w974 and see the bug in Team Raid, the score is not being recorded so I end up not getting the rankings
Oh well, since this is a relatively late reply, I can't view this video.
I hope other moderators viewed this before.



My Sebastian hero revive skill is no working he cannot and won't cast the revive skill.
There are some bugs with the new revive spell of Sebastian, so it seems like the problem is already noticed by the developers, just wait.




My game crash fluently when i launch a battle in every mode (at the loading screen or before). Precisely, the screen get fix (every movement get stopped) and after this black screen and the application get closed.
And its really annoying to cant play less than 3 minuts without the game shutdown. Please help me : (

Try redownload game cache in your game setting, this may take fairly long time.

Or if the above method does not work, maybe try reinstall the game?
Make sure you bound your account first before reinstalling, remember your account ID and server ID is good as well.



Needs Reply From Other Moderators
http://f.elex.com/threads/24041-How-to-Quickly-Resolve-a-Problem-or-Bug?p=125634&viewfull=1#post125634
http://f.elex.com/threads/24041-How-to-Quickly-Resolve-a-Problem-or-Bug?p=126135&viewfull=1#post126135
http://f.elex.com/threads/24041-How-to-Quickly-Resolve-a-Problem-or-Bug?p=127186&viewfull=1#post127186
http://f.elex.com/threads/24041-How-to-Quickly-Resolve-a-Problem-or-Bug?p=127212&viewfull=1#post127212

MedStud69
06-24-2016, 09:06 PM
Greetings,

After joining my new alliance, I have not been able to receive the ruins awarded to me in the Team Raids.

It shows that I get the ruins in the Team Raid claim ruins section but the ruin fragments do not show up in my bag/materials in the main game page and do not appear when I try to advance my heroes.

I am on server 299 Pugio & my account ID is 32992423. A couple of my new clan mates are also having this issue.

Thank you in advance for your assistance regarding this matter.

Marc bartolo
06-25-2016, 12:52 AM
Hi guys, i can't find my friends castle/kingdom, whenever i search their coordinates/place its either they are'nt in there or someones kingdom will appear, they can't also see my kingdom, pls tell me why i can't find their castle/kingdom. thank you😊 god bless!

Marc bartolo
06-25-2016, 01:03 AM
Whenever i search their coordinates/place its either they are'nt their or someone elses castle will appear, they can't also see my castle. Pls tell me why i can't see their castle. Thank you😊

Repinski
06-25-2016, 01:04 AM
Hi guys, i can't find my friends castle/kingdom, whenever i search their coordinates/place its either they are'nt in there or someones kingdom will appear, they can't also see my kingdom, pls tell me why i can't find their castle/kingdom. thank you������ god bless!


Whenever i search their coordinates/place its either they are'nt their or someone elses castle will appear, they can't also see my castle. Pls tell me why i can't see their castle. Thank you������

Chances are you're on different servers. You can change your server by tapping your avatar in the top left and hitting server list.

Marc bartolo
06-25-2016, 02:36 AM
I can't find my friends castle but the coordinates were right. whenever i search their coordinates they are'nt their, they can't also see my castle but the coordinates/location that they typed were right! Pls tell me why we can't see each others castle. Thank you😊

278 masakari
29909923
1.1.75.60.1

Repinski
06-25-2016, 05:23 AM
I can't find my friends castle but the coordinates were right. whenever i search their coordinates they are'nt their, they can't also see my castle but the coordinates/location that they typed were right! Pls tell me why we can't see each others castle. Thank you

278 masakari
29909923
1.1.75.60.1

See my above post. It's not a bug.

Maurìícìío Rocha
06-25-2016, 03:59 PM
Olá bom dia me chamo Mauricio

estou teno problemas para vincular minha conta pelo facebook sempre fica dano erro M16 como mostra o print
Id: 34043534
servidor: 305 shank
nick: Sr Rocha
lvl 43
celular: MOTO G2



9069

DarkFlowerXD
06-28-2016, 11:14 AM
Greeting.So me and some of my friends are having problem with keyboard.When we are trying to type in chat,the keyboard keeps vanishing and appearing randomly.This really messes up the communication with other players.


Bayonet310
id3750597
1.1.75.61.0

Diego Manso
06-29-2016, 03:23 PM
Helo! My device is a Xperia M4. The game start well, but apear a bug that cease the sound. Sound efects also sound a strange and wen a open the text box, game close. What is going on? Is my device with bad function????

Firenze
06-30-2016, 04:51 PM
My game just stuck on the start screen when i use my cellular network with t-mobile lte. Wifi is ok, start right away. Checked setting and the game is allowed to use cell data. Id:32940351 server:shiv ver:1.1.76.61.0 iphone 6s+

thisizterry
07-06-2016, 06:32 AM
Hello,

This morning at approx 7:15 am PST, I purchased an item pack called "Dungeon Lord" on the Amazon version of the app. However, at the end of the purchasing process, there was an error box in game before the items were delivered that said something like SDK_AMAZON_something. I don't quite remember. I didn't get the items but the coins were taken from my amazon account.

So I filed a ticket. I provided the invoice and also a screenshot of the item pack itself. However, the customer service rep told me that I did not purchase a pack, and that it is for a different game called dungeon lord. The rep would not accept the fact that the pack was CALLED DUNGEON LORD (the one that gives you 4k shadow essence, 2 torches, 2 gold fingers, and some exp) and kept telling me that I was wrong. I am vip 12 on that server and 13 on another, I know full well that I purchased the item pack for MAGIC RUSH. I have never even heard of a game called dungeon lord. I asked to have this escalated to their superior since I was not getting any help the past 4 hours. Then the customer service rep just stopped responding.

Is there any other way to get in contact with elex to get this fixed? Because their customer service is abyssmal. It is very hard to support a game who treats paying users like this.

Ros E. Nna
07-08-2016, 07:00 AM
my lilith keeps running instead of casting her skills (crystal dungeon and alliance duel)

merger 46
id: 16202295
version: 1.1.76.62.0
iphone 6s

florrie
07-11-2016, 06:49 AM
Edwin's skill extreme hold does not trigger on enemies knocked airborne by Watson's time bomb. Tested in alliance duels. Mobs clearly got knocked up (airborne), but no hold effect and no extra damage.

QueenKnight
07-11-2016, 08:20 PM
that was a glitch or bug at black market today I hv try click to buy Jacob soulstone at 40k gold rate it bug lo turn up to be Valkyrie spirit rune it cost 2220 gem and contact the M.R team seem can,t help at all

Alexandru Bogdan Buruiana
07-11-2016, 11:59 PM
Just wanted to report a strange bug. Wanted yo do my daily magic rush routine before bed, entered the team raid and just hit the auto and the x2 buttons like always, and i think like approx 5 sec later, i got the message that i've done the last hit. The stage was level 11 elite and it had around 80%+. So definitely i couldn't have done all that damage. I have a screenshot as well of the after battle screen but don t know how to actually post it here.

Account id: 2334415
Account name: GloryHoles
Server: Merger9
Game version: 1.1.77.63.1

I have also reported it through the in game contact us button where i was able to attach the screenshot.

Repinski
07-12-2016, 03:45 AM
Just wanted to report a strange bug. Wanted yo do my daily magic rush routine before bed, entered the team raid and just hit the auto and the x2 buttons like always, and i think like approx 5 sec later, i got the message that i've done the last hit. The stage was level 11 elite and it had around 80%+. So definitely i couldn't have done all that damage. I have a screenshot as well of the after battle screen but don t know how to actually post it here.

Account id: 2334415
Account name: GloryHoles
Server: Merger9
Game version: 1.1.77.63.1

I have also reported it through the in game contact us button where i was able to attach the screenshot.

It's a bug with Gerber that is being worked on.

MatoX
07-13-2016, 10:02 AM
I want to report a sound bug, music works fine, but sounds are terrible in battle or just in hero page. all heroes voices and skill sounds are broken. I allready reported it by mail long time ago (like month or 2 months ago) and this is still broken for me.
My device is Sony Xperia M4 Aqua
Android version 5.0
Account ID 1857407
Server Merger 11

Николай Павлов
07-13-2016, 06:29 PM
After 1.1.76.63.1 I periodically find blinking chat cursor continue blinking where it was located after chat was closed. This happens e.g. with the following sequence of actions:

1. Tap alliance icon above the minimized chat.
2. Tap input field so that keyboard appears.
3. Tap “back” sensor button so that keyboard disappears.
4. Tap “back” sensor button again to exit maximized chat.

Now you may see blinking cursor near top-left corner which can be gotten rid of only by closing the application and starting again.

Maybe it is not this update what is responsible, but it is first one where I happened to run into this bug.

Account ID: 17141691, merger48.

Николай Павлов
07-13-2016, 06:50 PM
Sebastian used as a substitute hero is very buggy ever since Elite team raid was released. Specifically in Elite team raid mode he appears normally and rushes to one of the corners: I saw him ending up in top-left (topmost) and bottom-right (bottommost). In Hero Brawl it appears in the mid row and stays there (and, unlike Elite Team Raid there is same animation as if it entered the fight from the very beginning). Other back row heroes stay in the back row.

Николай Павлов
07-13-2016, 06:57 PM
Little Red is also buggy everywhere where you can control it manually, especiall in Elite Team Raid. Here if Little Red has (or will get in the course of action) enough energy to do an ultimate and gets killed by a circle and I am fast enough to tap on the Little Red icon she will

1. Fire a rocket normally fired after she is dead.
2. Fire an ultimate I requensted to fire by my tap.
3. Rush towards an enemy with something like 1 health (any hit will kill her). Enemy is pushed as far as possible until Little Red is killed. In this state it is still possible to heal her, if I succeed it may eventually stop rushing forwards and fight as normal (applicable only in Crusade AFAIR, maybe because there I can kill an enemy she is rushing at before she is dead and have greater chance of Aurai ultimate available).

Me firing ultimate is a necessary condition.

Dimitris Pentsos
07-14-2016, 08:35 PM
For the past few throne wars,my alliance has encountered a peculiar problem. Three high vip players win the whole throne war on their own,making the efforts of whole alliances pointless.All of them have specific healing team setup that is impossible to beat by single attacks,thus 1 of them controls the throne alone,while the other 2 control a tower each,leaving the other two towers to be defended by their whole alliance and allies. Now,that doesnt sound that unbeatable,since while single attacks cant win against their healing teams,we could still rally their castles to relocate them.Here comes issue number two : these players can relocate in and out the mystery land multiple times,either to avoid attacks,buy healing spring water,or attack a different location.They can also repair their wall at will,which makes rallying on them pointless since the will repair their wall and if it gets too low they will relocate to an other location.

You could point out that all these actions take an enormous amount of diamonds to execute.And you would be right. It does indeed,but it seems that all three of them have a infinite number of diamonds to spend. I understand that this game is pay to win,however throne wars is supposed to be about tactics and teamwork.There is no point to be unable to buy healing spring water during throne wars if that limitation actually works in favor of high vip players instead of leveling the field during throne wars,like it was intended.

So what im proposing is something simple : Mystery land relocation should be only able with the use of mystery land relocation cards and impossible through other means.That would mean that every single player can change his position during throne wars only twice through the mystery land relocation cards. Buying advanced wall repair could also be banned,but i think that just the first would suffice.

Thanks for reading

Account id 5066425
merger 20

Nikola Zeba
07-14-2016, 09:05 PM
I have the same problem, there's always a red dot on "Friends" but it sais i have 0 friends playing...I've missed so much stanima, my username is Tall Buddha, i play on Merger 37 on version 1.1.77.63.1. and acc id is 11498951 9153

Magnun Fraga
07-18-2016, 03:18 AM
I don't know if this is a bug.
I have Kong Ming but I can't use his avatar.
His avatar don't show in the list.

Account id: 23652283
Account name: Magnun
Server: 223
Game version: 1.1.77.63.1

Repinski
07-18-2016, 05:31 AM
I don't know if this is a bug.
I have Kong Ming but I can't use his avatar.
His avatar don't show in the list.

Account id: 23652283
Account name: Magnun
Server: 223
Game version: 1.1.77.63.1

Will get this reported

MatoX
07-18-2016, 09:07 PM
I just found a bug in the War Guardian mode. Normally after upgrading hero to max level You still can click on him and check his or her range, but You cant do this with Gearz

Mymy Yaou
07-21-2016, 01:17 PM
Hello!
I'm stuck at Bonus Stage (normal) 9-1, while I've passed it! It seems like you've already released more levels so it should be a bug I guess...
8765

Server: 138-Unicorn
Account ID: 13923600
Version of the game: 1.1.79.64.0

So the problem hasn't still be resolved. I can't access Normal Bonus Stage 9-2. Can you fix that?

jarpre
07-25-2016, 04:25 PM
Hello
Please fix my baggins' awakening. Even though I have all the essence and runes but when I synthed it gone and I can't complete the quest.

Server: 195
Id: 20165573
Game version: 1.1.78.65.1

Mariachi996
07-29-2016, 11:42 AM
Hello.
http://postimg.org/gallery/34m6kzlhe/
Andy 46.4.508
GV: 1.1.80.65.1
ID: 35817407
Server: Can't see or read it

dan248
07-30-2016, 04:17 AM
my castle is 1hr away from the target but 2hrs when i attacked
9174
Server: 310 Bayonet
ID: 2906633
Version: 1.1.80.65.1

KillerKilroy
07-30-2016, 05:52 AM
Hello
I am KillerKilroy, kingdom 188, alliance R0D. In the last week, I have lost my friend's list. I can not access the Treasure chest and ask for help, since the AP SAYS I have no friends. But I have nearly 100 friends who play the game through Facebook, and we are Facebook friends. In addition, I have 20 Castle friends, who are also Facebook friends. I need this repaired as soon as possible. I had these OVER A WEEK AGO. Something is wrong.
-----------------------------------------------------------------------------------
Your response:
With the improvement and optimization for the game ,some glitches had been resolved in latest version ,provided your problems haven't been addressed ,please let us know .
If you have question about your account ,you could go to FAQ to know more about it .
https://p2cok.elexapp.com/COKFB/cokhelp.php?g=212828563000220&l=en

In case you have other issues ,please start a new conversation with us ,or you can contact us via mobile app from your phone in which you could get a quick response .

You should describe your problems in details ,or send us the screen shot while asking for help ,we then will soon look into them ,and get them done .

Thanks for your understanding and supporting .

Best wishes
Yours faithfully
--------------------------------------------------
The problem is not resolved. The game says I have no friends. I have 100+ Facebook friends who play COK. And I can not invite more friends. Please fix.

Repinski
07-30-2016, 09:20 PM
my castle is 1hr away from the target but 2hrs when i attacked
9174
Server: 310 Bayonet
ID: 2906633
Version: 1.1.80.65.1

This isn't a bug. You're in the Mystery land where troops move slower.

Repinski
07-30-2016, 09:21 PM
Hello
I am KillerKilroy, kingdom 188, alliance R0D. In the last week, I have lost my friend's list. I can not access the Treasure chest and ask for help, since the AP SAYS I have no friends. But I have nearly 100 friends who play the game through Facebook, and we are Facebook friends. In addition, I have 20 Castle friends, who are also Facebook friends. I need this repaired as soon as possible. I had these OVER A WEEK AGO. Something is wrong.
-----------------------------------------------------------------------------------
Your response:
With the improvement and optimization for the game ,some glitches had been resolved in latest version ,provided your problems haven't been addressed ,please let us know .
If you have question about your account ,you could go to FAQ to know more about it .
https://p2cok.elexapp.com/COKFB/cokhelp.php?g=212828563000220&l=en

In case you have other issues ,please start a new conversation with us ,or you can contact us via mobile app from your phone in which you could get a quick response .

You should describe your problems in details ,or send us the screen shot while asking for help ,we then will soon look into them ,and get them done .

Thanks for your understanding and supporting .

Best wishes
Yours faithfully
--------------------------------------------------
The problem is not resolved. The game says I have no friends. I have 100+ Facebook friends who play COK. And I can not invite more friends. Please fix.

I'm sorry but I am afraid this won't see any help here. This is a help forum for Magic Rush Heroes, we have no power in Clash of Kings.

MatoX
08-01-2016, 10:01 AM
Hello. I want to ask about soul exchange legend heroes soul stones. We all know the legend ss were in the soul exchange shop but last days they are nowhere to be found. I was refreshing many times but last days there are not any legent soul stones in this shop. My friends also cant find any legend ss heroes in there. I contected a support who said the legend soul stones should be in the soul exchange. My friend also contacted support but get a diffrent reply that the legend heroes ss in the sould exchange will be back soon. I want to ask someone who knows more about this, are You going to put legend heroes ss back in the soul exchange ?? If yes, when??

chojiku
08-01-2016, 11:17 PM
Server: 235 (Spontoon)
Account ID: 24947553
Version: 1.1.80.66.0
Phone: Motorola Nexus 6

Issue:
I was testing different team lineups in Alliance Duel and found one that came down to the opponent's Chavez vs my Blaine. Chavez defeated Blaine, but it was very close and I thought that I would be able to defeat the opponent with a few improvements to my team. I increased my Spar from Purple +4 to Orange as well as leveling my Karna from Lvl. 84 to Lvl. 85. This made my defeat even greater.

Why did I come so close to winning with low power and then get annihilated after I made my heroes stronger?

Chojiku Analysis - Purple +4 Spar & Lvl 84 Karna
Hero Level: 7,134
Runes: 23,829
Tech: 9,759
Skills: 23,025
Star Level: 36,002
Equipment: 15,272
Prayer Boost: 6,012
Total Power: 121,033

Chojiku Analysis - Orange Spar & Lvl 85 Karna
Hero Level: 7,172
Runes:24,323
Tech:9,759
Skills:23,059
Star Level:36,106
Equipment:15,334
Prayer Boost:6,012
Total Power:121,765

Chojiku's Spar Analysis - Purple +4
Hero Level: 1,460
Runes:4,826
Tech:1,895
Skills:4,352
Star Level:8,841
Equipment:3,895
Prayer Boost:2,442
Total Power:27,711

Chojiku's Spar Analysis - Orange
Hero Level: 1,460
Runes:5,321
Tech:1,895
Skills:4,352
Star Level:8,841
Equipment:3,957
Prayer Boost:2,442
Total Power:28,268

Chojiku's Karna Analysis - Lvl 84
Hero Level: 1,431
Runes:4,659
Tech:1,966
Skills:4,555
Star Level:5,256
Equipment:3,374
Prayer Boost:1,180
Total Power:22,421

Chojiku's Karna Analysis - Lvl 85 Increased 4th Skill
Hero Level: 1,469
Runes:4,658
Tech:1,966
Skills:4,589
Star Level:5,360
Equipment:3,374
Prayer Boost:1,180
Total Power:22,596

Chojiku's Blaine Analysis
Hero Level: 1,476
Runes:4,639
Tech:1,966
Skills:4,627
Star Level:10,141
Equipment:2,725
Prayer Boost:710
Total Power:26,314

Chojiku's Alma Analysis
Hero Level: 1,465
Runes:4,853
Tech:1,966
Skills:4,535
Star Level:7,338
Equipment:2,591
Prayer Boost:760
Total Power:23,508

Chojiku's Sebastian Analysis
Hero Level: 1,302
Runes:4,852
Tech:1,966
Skills:4,956
Star Level:4,426
Equipment:2,687
Prayer Boost:890
Total Power:21,079



Opponent Analysis - Same for both battles
Hero Level: 7,086
Runes:25,639
Tech:8,432
Skills:22,952
Star Level:37,446
Equipment:15,786
Prayer Boost:9,042
Total Power:126,383

Opponent's Gerber Analysis
Hero Level: 1,539
Runes:5,281
Tech:2,177
Skills:5,315
Star Level:8,444
Equipment:2,753
Prayer Boost:2,780
Total Power:28,289

Opponent's Chavez Analysis
Hero Level: 1,371
Runes:4,888
Tech:2,177
Skills:4,077
Star Level:6,066
Equipment:2,679
Prayer Boost:1,060
Total Power:22,318

Opponent's Blaine Analysis
Hero Level: 1,476
Runes:5,000
Tech:1,340
Skills:4,627
Star Level:8,960
Equipment:2,647
Prayer Boost:1,330
Total Power:25,380

Opponent's Sebastian Analysis
Hero Level: 1,336
Runes:4,992
Tech:1,340
Skills:5,085
Star Level:4,341
Equipment:2,681
Prayer Boost:1,170
Total Power:20,945

Opponent's Mira Analysis
Hero Level: 1,364
Runes:5,478
Tech:1,398
Skills:3,848
Star Level:9,635
Equipment:5,026
Prayer Boost:2,702
Total Power:29,451

Zedd2007
08-02-2016, 12:27 AM
My wishing well keeps resetting to zero every time I use it .its reset from a fifth time and this wilnow betheforth time it reset since then zedd2007 xerver504 run ing on kindle fire

Decepticons
08-02-2016, 06:20 PM
My Time Traveler has not appeared for 2 weeks. I have plenty of soulstones for 6 gold star heroes. I originally posted that he kept appearing and not letting me use my Pearl Stones and it kept showing Karna which I had already used. Screen would switch real fast when he popped up and kept showing Karna. So now for 2 weeks I use 1k stamina a day and the traveler does not appear

PhoenixRider
08-02-2016, 07:28 PM
After the latest update, the resources that i mine or farm from other players are not getting added up to my total resource count in Academy. Also now the game crashes a lot, mostly during the start of arena or brawl battles or at the time of purchasing diamonds.

Server: Merger62
Account ID: 23546997
Game Version:1.1.81.66.0
Phone: Samsung Galaxy S4


Please resolve it quickly.

Mariachi996
08-06-2016, 10:16 PM
My game is stuck inside abyss treassure, after fighting a group and win it never disappeared wasted all shovels and the time dosen't stop either so i need to be compensated in game.

Server: Spata
Account ID:36051438
Game Version: 1.1.81.66.0
Droid4X 0.10.3Beta

Volodya
08-11-2016, 08:39 AM
I wanted to connect my game account (on server 288, nickname Dashing Chad) to facebook. But this facebook account was already wired to server 8. I tried to connect server 8 to unbound this fb account but i was redirected to server "8002 Meger3" and here i stucked, i can't connect this server and i am not able to choose another one. Please help me to connect back to server 288 and unbound my fb account (I don't know my id, but my account on 288 server wired to Apple Game Center)

Volodya
08-11-2016, 12:48 PM
i wanted to connect my game account (on server 288, nickname dashing chad) to facebook. But this facebook account was already wired to server 8. I tried to connect server 8 to unbound this fb account but i was redirected to server "8002 meger3" and here i stucked, i can't connect this server and i am not able to choose another one. Please help me to connect back to server 288 and unbound my fb account (i don't know my id, but my account on 288 server wired to apple game center)

Server: 288
Account ID: 30968764
Game Version: 1.1.82.67.0
iPhone 4s: 9.3.1(13E238)

manuel1991
08-12-2016, 04:39 AM
I have a serious problem with my account, and passed me on two occasions that I won this award, the complaint but I never give it, let me know what I can do to get my prize.

Gentle Lewis
08-12-2016, 06:41 AM
Hello i can't play this game more than 5 minutes. It Crashes to Screen this problem is from the 1st day when i started to play it crahses with the following message "unfortunately magic rush has stopped" and i can't even contact with in-game it also crashes to screen. It mostly happens during a fight. i can't attach a screen shot since it crashes. Kindly fix this Problem ASAP. Here are my details
Server : 306 Sai
Account ID : 34122350
Version : 1.1.81.67.0
Mobile Model: QMobile X30 (Pakistan)

Harakhty
08-13-2016, 06:00 PM
I logged into my account this morning to do my Pandarus Quest and get more Pandarus Essence Frags. When I did it said Activate. I've been doing this quest for the better part of 2 weeks and had 29-30 fragments. Now I have 0. How can I get these 30 back? Please advise.

Server: Merger54
Account ID: 28770493
Version: 1.1.82.67.0
Mobile Model: Samsung Galaxy Note 4

zandranas
08-15-2016, 08:19 PM
bonjour
mon compte et le 19629027
nom zandranas team
meger54
problème:
j'ai participé a l'événement médailler d'or ou j'ai pris la récompense "héros+ livre de prière" j'ai ben eu les trois âmes d'heros mais pas les 3 livres de prière d'expert
merci de votre assistance
....................
Hello
my account : 19629027
name: zandranas team
meger54

problem: I participate in the event or gold medalist I took the award "Hero + prayer book" I had ben the 3 core heros but not the 3 expert prayer book
thank you for your assistance

malibu168
08-16-2016, 02:23 AM
Hi West, ever since the latest update, all my ingame animations have failed. I could not initiate attacks on anything unless I can see them on map. I cant do arena, cant load any fighting hotpicks, cant play the ancient ruins. Basically I cannot do much. I attached some screenshots, please help me.

I have already done what in game chat has helped but to no avail. I have clear cache, restart phone and even reinstall a few times but things still the same. The game is tied to my google play account fyi.9253

malibu168
08-16-2016, 02:27 AM
Hi West, I just sent a problem with my phone on missing ingame animations, as I have not informed about some details please find as below:
server is merger 69 account ID is 25909287 game version is 1.1.83.68.1 im using Samsung galaxy tab S(SM-T705) android version 4.4.2

ludowiciQueen
08-20-2016, 12:39 PM
My account id is 18219310 the problem is I bought the 17.99 gold medal pack used about half of my medals to redeem the choice with the wishes went in used the wishes got my top six guys up to 54% then left the game to send a email when I went back in the medals are gone the wishes were gone and my guys are back down to where they were. Help please

FerCYS Legend
08-22-2016, 01:54 PM
I have more 250 soulstones of Pandarus and Gridlock. They are hereos gold stars (7 stars) but in the time market they are not select to change for box. Please, fix it.

FerCYS Legend
08-22-2016, 02:14 PM
I have more 250 soulstones of Pandarus and Gridlock and I dont know what I can do with them. It is ok that these h

Sisifo
08-26-2016, 07:18 PM
Hi,

During the Ancient Runs when I finish the stage 1-14, at the time of the commemoration of the heroes the game crashes , and then get the warning that was disconnected. Several friends are reporting the same problem from level 1-12. Below is the print off the last time he finished the stage 1-14 :

9277

Srv: 9002
Acc: 33035055
V:1.1.84.69.0

FerCYS Legend
08-26-2016, 08:50 PM
I have a big problem. I spend a lot of golds in the Gold Wishing Pool to get soulstones to change them in the Time Traveler Shop.

It gave me a lot of Pandarus, Gridlock and Gorgona Soulstones. These soulstones dont work in the Time Traveler Shop.

So, or make them work in the Time Traveler Shop or take them off from the Gold Wishing Pool.

I have more of 300 soulstones of each them and I dont know what can I do with them.

Fix it please.

Thanks.

Xanny
08-27-2016, 09:02 AM
Hi, im having a problem with logging in to the game, i tried to change my server from 286 Bowie, now it gives me this msg every time i try logging on, "The server you're looking for has been merged with other servers. Please try to login in through the post-merger server. I have no clue how to work it just leaves me on the loading screen and gives me that error msg.

Xanny
08-27-2016, 09:10 AM
I have a super big problem, it keeps giving me this msg "The server you're looking for has been merged with other servers. Please try to login in through the post-merger server."(8008 Merger9) What am i suppose to do now?

Chicken
08-30-2016, 01:13 PM
Hi I'm having trouble logging onto the game it keeps telling me Network is unavailable. Quick fix would be nice I run an alliance thanks.
ID. 22420124
VER. 1.1.85.70.0

Lamykiller
08-31-2016, 08:40 PM
9300
1. on bonus stage 9-3 last mob become immortal, it absorbs every hit.
2. Srv Merger43, ID 14713646, ver 1.1.85.70.0

werdi
09-01-2016, 06:46 AM
Hello! Problem I have after your game updates. When I click on the icon Murphy - the game crashes. I reinstalled the game, updated, I cleaned the cache of downloaded games and game resources do updates - but it does not help.

ID account: 8387690
ID server: Merger11
Game version: 1.1.85.71.0

FerCYS Legend
09-02-2016, 02:14 AM
What do I do with the soulstones of Gorgona, Gridlock and Pandarus? Because these cant change in the time traveler shop.

rrr
09-02-2016, 04:08 PM
Hi guys,

i have to report a confusing issue with a talents... My Tai Chi is upgraded to lvl 7 but it's still says - "upgrade Tai Chi to lvl 7 and you will get". This is wrong, please check enlosed files for more info.

93119312

FerCYS Legend
09-02-2016, 11:20 PM
I think I the one who have Malachi with 5 stars and orange +3. I thought he would be the strongest tank of all, because he is very difficult to get and upgrade. But I realise he is very weak, if I dont put other tank to protect him, he dies very quickly. Please, fix it. He need more magic resistance and armor.

Totor
09-04-2016, 04:17 PM
https://plus.google.com/photos/photo/102216245883324688422/6326494263976355490?icm=false

This error is called m2 and i cant resolve it.
She privates me to put my character lvl 4 in the up cases like the others (im sorry if i whrited false because im french😂)
Thanks for your comprehension.😉